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Workforce Development Manager

Singing River Health System

Ocean Springs, Mississippi

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JOB DETAILS
SKILLS
Business Administration, Cadence, Clinical Training, Continuous Improvement, Educational Administration, Employee Orientation, Healthcare, Higher Education, Human Resources, Infectious Diseases, Keyboards, Leadership, Maintain Compliance, Office Equipment, Onboarding, Performance Analysis, Performance Metrics, Program Evaluation, Regulations, Reporting Dashboards, Talent Management, Team Lead/Manager, Training/Teaching, Willing to Travel, Workforce Management
LOCATION
Ocean Springs, Mississippi
POSTED
Today
At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift:
Monday - Friday (8:00am - 4:30pm)

This role is the day‑to‑day operational leader for the Academy's apprenticeship model and is accountable for the consistent, compliant end-to-end execution of the apprentice lifecycle-from requisition alignment and cohort placement through candidate selection, onboarding/contracts, instruction, and transition to clinical practice.

Location:
Singing River Healthcare Academy

Job Description Summary

Job Description

Position Overview:
The Workforce Development Manager for the Singing River Healthcare Academy serves as the day to day operational leader for the Academy's apprenticeship operating model, directly managing the educator team and ensuring consistent, compliant execution of the apprentice lifecycle end to end-from requisition alignment and cohort placement through candidate selection, onboarding/contracts, didactic instruction, and the transition to clinical practice.

This role ensures apprentices are appropriately placed in the lifecycle and that educator-led execution includes clinical placement, progress monitoring, remediation plans, and completion requirements when learners fall behind or need targeted support.

The Workforce Development Manager establishes a structured follow up cadence and uses defined measures of success to monitor apprentice performance and outcomes (e.g., adherence to the pre offer gate, progression visibility through didactic/clinical milestones, and cycle time improvements across the lifecycle). All duties are performed in accordance with Singing River Health System policies and applicable accreditation and governing guidance for healthcare employees.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
Bachelor's degree in Education, Educational Administration, Business Administration, Human Resources, Workforce Development, or a related field required.

License:
N/A

Certifications:
Association for Talent Development (ATD) preferred certification.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience:
Minimum five (5) years of progressive experience leading workforce development, education operations, or apprenticeship program administration within a healthcare, higher education, or workforce training environment.
Demonstrated experience directly supervising educators/instructors and managing day-to-day program operations across an end-to-end apprentice lifecycle (requisition/hiring readiness, onboarding/contracts, didactic progression, clinical placement, remediation, completion, and employment performance follow-up).
Proven track record in ensuring compliance with organizational policies and applicable accreditation/regulatory standards, and in using data (KPIs, reporting, outcomes dashboards) to evaluate program performance, implement continuous improvement, and respond to rapidly changing operational requirements.

Reports to:
Director, Human Resources

Supervises:
Workforce Development department personnel (Educators, Recruiter, and Academic Advisor)

Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with

About the Company

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Singing River Health System