Position Summary
One of the regions largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institutes, boasts a world-class team of orthopedic surgeons and sports medicine physicians. They specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle, and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health, and orthopedic trauma.
The institutes Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program.
An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces, and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events, and venues.
In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcares Best Places to Work award. Click here to learn more about Orlando Health Jewett Orthopedic Institute.
Position Summary
The Workers Compensation Coordinator primarily supports patients via the telephone in accordance with the practices Workers Compensation programs and processes.
Benefits
• Medical, Dental, Vision Insurance • 403b Retirement Savings Plan • HSA & FSA Options • Up to 5 Weeks PTO • Paid Parental Leave & Family Care Support • Life Insurance & Extended Leave Plan • Pet & Car Insurance • 100 Paid Tuition Loan Repayment Assistance
Ready to make a meaningful impact in orthopedic care? Apply today and become part of a team thats redefining excellence in healthcare.
Responsibilities
Schedules appointments relating to Workers Compensation cases, providing accurate information to expedite patient preparation, arrival location, and time.
• Uses a proactive approach with all customers by actively listening, showing a caring attitude, and offering alternatives when necessary. • Applies understanding of medical terminology and maintains basic understanding of medical needs during the screening process for scheduling an appointment. • Collects necessary information for data entry, treatment, and billing purposes. • Demonstrates superb telephone etiquette, team player attitude, and professional communication skills. • Utilizes working knowledge of all registration scheduling systems and Web-based resources. • Facilitates communications between physicians, teams, nurse case managers, adjusters, and other third-party management companies in support of comprehensive case management. • Works directly with adjusters, nurse case managers, and lawyers to expedite patient care in a timely manner.
Qualifications
Education and Training:
• High school graduate or equivalent
Experience:
• 1 year scheduling experience • 1 year working knowledge of Florida Workers Compensation process and regulations