Workers Compensation Claim Representative Jobs in USA, Remote | Rose International Job
Rose International
Atlanta, GA(remote)
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JOB DETAILS
SALARY
$25–$30 Per Hour
JOB TYPE
Temporary
SKILLS
Business Performance Management, Claims Management, Claims Processing, Communication Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Data Analysis, Data Collection, Interpersonal Skills, Mathematics, Nursing, Onboarding, People Management, Presentation/Verbal Skills, Procedure Development, Regulatory Compliance, Time Management, Worker's Compensation, Writing Skills
LOCATION
Atlanta, GA
POSTED
13 days ago
•**Only qualified Workers' Compensation Claims Adjuster candidates with the ability to work remotely from within the US will be considered for this role.***Required Education: High School Diploma or equivalentPreferred License: Certification exams and multi-state All Lines adjuster licenses. Required Qualifications - Claim Representative (Level 3): Experience in Workers' Compensation claim handling required The expectation is that candidates have experience managing lost time claims and handling the full claim lifecycle from initiation through resolution. Independent decision makers while handling complex lost-time claims. End-to-end Workers’ Compensation Claims handling. Outstanding interpersonal skills Strong focus on delivering outstanding customer service Demonstrated strong written and verbal communication skills Demonstrated a consistent high level of performance and achievement over a career span Excellent time management skills with the ability to manage competing prioritiesPreferred Qualifications: California Workers' Compensation (WC) experience is a huge advantage for this role. Applicant must be open to handling California state claims, and training will be provided as needed.Hiring timeline:Our goal is to extend offers for the remaining 10 openings by June 5 to support a June 29 start date. Given this timeline, we are looking to move as efficiently as possible through the interview and selection process.Interview observations and alignment:As interviews have progressed, the team has incorporated more targeted questions to better differentiate between candidates with full file ownership and those with more support-based experience. This approach has provided clearer insight into which candidates can realistically step into these roles with minimal ramp-up.Aside from an increased emphasis on California experience, the core expectations for the role remain consistent. The primary need continues to be candidates who can independently manage claims with limited onboarding support.Role Overview:This position can be filled as a Claim Representative or Sr. Claim Representative based on experience. The Workers’ Compensation Claim / Sr. Claim Representative is accountable for planning, recommending, and executing the investigation of workers’ compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory, and ethical requirements.Responsibilities: Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy Provide benefit oversight, appropriate file disposition, and adherence to statutory guidelines for all claims Leverage a network of professional resources that may include: doctors, nurses, attorney, and regulators to facilitate our mission of restoring the lives of our claimants Provide exceptional customer service by establishing and maintaining productive business relationships with customers Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions Provide accurate mathematical calculations of disability benefit rates and claim financial exposures Leverage contemporary technology to achieve accurate and efficient claim outcomes Consistently demonstrate professional diplomacy during all interactions with customers Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement Embrace a culture of continuous improvement **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
About the Company
R
Rose International
Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.