We are seeking a Workday Specialist to provide consistent day-to-day production support and functional configuration for our Workday platform. This role is essential for maintaining the stability, integrity, and smooth operation of Workday for our internal users. You will be the go-to resource for troubleshooting system issues, performing configuration changes, and responding quickly to user inquiries across key modules. The ideal candidate has proven functional knowledge, strong problem-solving skills, and a commitment to providing excellent internal customer service.
Responsibilities
Lead the end-to-end design, configuration, testing, and deployment of Workday business processes, security, reports, and new functionality across assigned modules (e.g., Recruiting, Core HCM, Benefits, Compensation, Absence)
Maintain and optimize existing configurations for peak system performance and user experience
Act as a primary functional partner to HR and business stakeholders, conducting thorough requirements gathering, gap analysis, and translating complex business needs into efficient and scalable Workday solutions
Influence and guide stakeholders toward best-practice Workday functionality
Provide Tier 2/3 expert-level production support, troubleshooting complex system errors, performing root-cause analysis, and resolving end-user inquiries promptly and effectively
Ensure configuration changes are properly documented and managed through a rigorous change management process
Develop and maintain complex custom Workday reports (Advanced, Matrix, BIRT) utilizing calculated fields to deliver critical data insights and support business decision-making
Proactively monitor and audit Workday data to ensure high levels of data integrity, consistency, and compliance
Manage the planning, testing, and deployment of Workday's semi-annual feature releases
Evaluate new features and functionality for potential adoption, creating deployment strategies and roadmaps to leverage maximum platform value
Create and maintain comprehensive system configuration documentation, process flows, and Standard Operating Procedures (SOPs)
Develop and deliver effective training materials and sessions to empower end-users and functional owners
Basic Qualifications
8+ years of progressive, hands-on experience in Workday configuration, implementation, and production support
Deep functional expertise (SME level) in one or more core Workday modules, such as Recruiting, Workday Core HCM, Absence Management, Benefits, Compensation, or Talent Management
Expert-level ability to translate sophisticated business requirements into practical and high-performing Workday configurations
Demonstrated experience in Workday reporting, including the development of complex calculated fields, custom reports, and dashboards
Exceptional analytical, troubleshooting, and problem-solving skills with meticulous attention to detail
Proven ability to communicate effectively, both written and verbally, with technical and non-technical audiences, including senior leadership
Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes
Preferred Qualifications
Current Workday Pro certification in a relevant functional area (e.g., Recruiting, HCM, Compensation, Payroll)
Experience with Workday integration technologies (e.g., EIB, Core Connectors) and a basic understanding of integration troubleshooting
Prior experience in a consulting environment or supporting a global, multi-business unit Workday deployment
The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role.
The Physical Side of the Role: Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.
Your Work Environment: Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.
Our High-Performing Culture: This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.
A Drug Free Workplace: Clark promotes a drug free workplace. A pre-employment drug "fitness for duty" screening is required, and the company conducts random quarterly drug "fitness for duty" tests.
Clark offers a total compensation package that includes base salary, bonus potential, and a comprehensive benefits package including health/dental/vision benefits, paid time off, retirement/401k, and Company Contribution plan. Additional benefits include life insurance, commuter benefit, short & long term disability, fitness reimbursement, FSA, tuition reimbursement, back-up daycare, tutoring & family support benefits, EAP/Work-Life assistance, and a holiday contribution program. For this role the base salary range is $45,000-140,000. Compensation may vary outside of this range depending on a number of factors, including a candidate's education, experience, skills, and geographic location. Base pay is one part of the Total Compensation Package that is provided to compensate and recognize employees for their work. https://www.clarkconstruction.com/careers/clark-experience