JOB DESCRIPTION:
Strategic Oversight Define and implement tenant lifecycle strategies, including setting expiration dates and budgeting, to align with organizational goals.
Coordination and Communication Act as the primary point of contact for tenant-related operations, facilitating collaboration between HRFinance Business Enablement and Tech Delivery teams.
Tenant Provisioning and Refresh Oversee the provisioning and refresh of Workday tenants, ensuring configurations meet business requirements and environments are updated with production data.
Performance Monitoring Monitor tenant performance, address incidents, and optimize tenant health using performance metrics.
Release Management Plan and oversee the deployment of bi-annual Workday releases, coordinating with relevant teams to validate and implement changes.
Reporting and Strategy Generate reports and dashboards on tenant performance and strategic planning, presenting insights to stakeholders.