Position Description & Details
OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences.
MISSION: As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships.
VISION: Bismarck State College will be a leader in polytechnic education, improving lives and building sustainable communities.
SUMMARY OF POSITION/ RESPONSIBILITIES:
Responsible for contributing to daily operations within the Mystic Advising and Counseling Center. This is a part-time, temporary position working approximately 10-19 hours per week, Monday through Friday, with limited evening and weekend hours as needed. The position reports to the Support Services Retention Coordinator.
DUTIES:
• Plans, organizes, and facilitates student engagement activities, workshops, and related events to support student success and campus involvement. • Provides high-quality customer service to students and stakeholders. • Maintains confidentiality of student records, schedules, and other private and identifying information. • Facilitates student access to services by scheduling appointments, managing calendars, and ensuring accurate and timely communication. • Assists with receiving and responding to written, personal, and telephone inquiries. • Troubleshoot basic issues and direct students to appropriate support resources when needed. • Supports innovation and continuous improvement by contributing ideas to enhance departmental and college processes. • Performs other duties as required or assigned.
QUALIFICATIONS:
Required: • Excellent customer service skills. • Ability to maintain client confidentiality. • Excellent computer software skills - Microsoft Office Word, and Excel, email, and electronic calendar. • Excellent keyboarding skills. • Ability to adapt to a changing environment. • Proven interpersonal skills (ability to work well with a variety of people). • Strong communication and organizational skills, with the ability to pay attention to detail and demonstrate accuracy. • Ability to multitask. • Able to work independently and with a team.
Preferred: • Office experience. • Experience in and understanding of CampusConnection software.
ADDITIONAL INFORMATION
Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer.
This position requires a criminal history record check.
Equal Opportunity Employer
For more information or assistance, contact the Human Resources Department at
Human Resources Meadowlark Building PO Box 5587 100 Schafer St. Bismarck, ND 58506-5587 1-224-5531 bsc.humanresources@bismarckstate.edu
TTY Number: ND Relay Service: 1-800-366-6888 (text); 1-800-366-6889 (voice).
For full North Dakota Relay Services, go to: https://www.relaynorthdakota.com/.
Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicants unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.