Communication Skills, Customer Satisfaction, Driver's License, Employee Assistance Plan, Environmental Management Systems, Laundry, Lift/Move 50 Pounds, Recreation, Rentals, Retail, Retail Sales, Sales, Seminars, State Tax, Training/Teaching, Wireless Facilities
Overview
Discover the magic of Yellowstone''s winter season!
Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests.
Job Summary:We''re hiring Ski Shop Instructors/Guides at Old Faithful Snow Lodge and Mammoth Hot Springs. Experience the "secret season" of Yellowstone - an unforgettable winter adventure awaits!
The Details:Position Type: SeasonalSeason Dates: Early December 2026 - Mid March 2027Pay: $16.25/hourlySchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
- Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
- Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
- No Wyoming state taxes deducted from your paycheck
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
Perks:
- Free Yellowstone National Park pass
- Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
- Access to discounted services at Yellowstone Medical Clinics operated by STGi.
- Employee discounts at local gateway communities
- 100+ miles of cross-country ski trails (both groomed and skier tracked)
- Outdoor ice skating rinks
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Performs ski shop duties and gift shop duties as assigned (ski rentals, repairs, retail sales, visitor information) with a focus on promoting, selling and leading tours within established standards and with an emphasis on customer safety and satisfaction.
- Actively develop and maintain knowledge of Yellowstone Park winter operations, specific location winter operations, and trails.
- Provide interpretive tours with an emphasis on providing accurate and relevant park information.
- Must stay current on ski trail and snowshoe trail conditions, weather information, tour status, etc. to provide the most accurate information to the park visitors.
- Must maintain effective cooperation with co-workers and be as helpful as possible to park visitors.
- Provide excellent guest service by adhering to Xanterra's Hospitality Standards.
- Comply with Xanterra's Environmental Management Systems and look for ways to improve the impact your job has on the environment.
- Other duties as assigned.
Qualifications
- Knowledge of cross-country skiing techniques and basic snow shoeing techniques with an emphasis on cross country skiing.
- Knowledge of winter safety practices.
- Able to clearly communicate safety, interpretive, and instructive information to guests.
- Able to perform duties with a minimal amount of supervision; excellent attendance and punctuality.
- Current first aid and CPR training is required.
- Must possess a valid driver''s license.
- Able to operate company vehicles safely. May include car, van, snowcoach or snowmobile under seasonal conditions. Must have a safe driving record for the past three years.
Physical Requirements include:
- Must be capable of working in cold weather conditions. Able to work outside in temperatures as low as -10 F.
- Must be capable of performing strenuous tasks such as shoveling snow or removing logs or other large objects from the trail
- Must be capable of occasionally lifting up to 50 lbs.
- Must be able to perform strenuous aerobic activity daily at park elevations.
- Must be able to break trails for guests when needed.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Xanterra Leisure Holding LLC