Waters Edge Winery & Bistro is seeking an experienced and organized Wine Ambassador to oversee all bar operations and ensure an exceptional beverage experience for our guests. This role is responsible for managing daily bar service, providing tastings and maintaining high quality standards.
The ideal candidate has strong knowledge of wine, cocktails, and beverage service, along with leadership experience in a hospitality setting. The Wine Ambassador will play an important role in creating a welcoming atmosphere while ensuring efficiency, consistency, and outstanding guest service.
Oversee daily bar operations and ensure smooth, efficient service
Maintain extensive knowledge of wine, cocktails, beer, and beverage offerings
Assist guests with beverage recommendations, including wine pairings
Monitor inventory levels and place beverage orders as needed
Ensure proper storage and rotation of wine, beer, and spirits
Create and update cocktail menus and seasonal beverage offerings
Maintain consistency in drink quality and presentation
Ensure compliance with alcohol service laws and safety regulations
Maintain cleanliness, organization, and sanitation of the bar area
Collaborate with management on promotions, events, and wine tastings
Track and manage bar costs, waste, and inventory accuracy
Assist with scheduling and staff coverage as needed
Provide excellent guest service and resolve concerns professionally
Previous experience as a Wine Ambassador, Lead Bartender, or similar role
Strong knowledge of wine, cocktails, beer, and beverage service
Leadership and team management experience
Excellent customer service and communication skills
Strong organizational and problem-solving abilities
Ability to multitask in a fast-paced environment
Professional appearance and positive attitude
Flexible schedule including evenings, weekends, and holidays
Experience with POS systems and inventory tracking preferred
Wine knowledge or certification (WSET, Sommelier training, or similar) a plus
Experience creating cocktail menus or beverage programs
Strong understanding of inventory management and ordering
Experience in winery, upscale casual, or hospitality environment
Ability to train and motivate a team
Competitive hourly pay plus tips
Opportunities for growth and leadership development
Opportunity to help shape beverage program and offerings
Positive team culture
Full-time preferred
Evenings, weekends, and holidays required