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Windows Server Generalist

My3Tech

Raleigh, NC

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JOB DETAILS
SKILLS
Administrative Skills, Amazon Web Services (AWS), Benchmarking, Cisco Unified Computing System (UCS), Cloud Computing, Computer Science, Computer Security, Computer Servers, Family Educational Rights and Privacy Act (FERPA), Help Desk, Identify Issues, Information Technology & Information Systems, Microsoft Active Directory, Microsoft Certifications, Microsoft Product Family, Microsoft Virtual Server, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Network Operations Center, On Call, Operating Systems, Operational Support, Operations Management, PCI, Print Server, Root Cause Analysis, Scripting (Scripting Languages), Security Analysis, Server Hardware, Server Maintenance, Server Support, Software Patches, Systems Administration/Management, Team Lead/Manager, Technical Support, Testing, U.S. National Institute of Standards and Technology (NIST), Virtualization, Windows PowerShell
LOCATION
Raleigh, NC
POSTED
7 days ago
Job:Windows Server Generalist

Locaiton : Remote or Raleigh, NC

The Administrative Office of the Courts , Technology Services Division (TSD), seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of Virtualized Server environment. This position provides 24x7x365 operational support for 30,000+ Judicial and non-Judicial branch users across the state.

Responsibilities include but are not limited to the following:
• Windows Server Administration

o Manage operation, health, and security of a Virtual Server environment.

o Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.

o Assist with management and maintenance of physical datacenter infrastructure.

o Respond to Monitoring System Alerts.
• Active Directory User Administration

o Manage Users and Groups.

o Provide Users access to requested resources.
• Helpdesk Ticket Triage

o Review Helpdesk Tickets and resolve if possible.

o Route tickets to designated engineers if not able to personally resolve.

o Follow up with users on aged tickets to verify they are still valid requests.
• General Administration

o Perform troubleshooting, root cause analysis, and performance benchmarking.

o Provide support for issues ranging from single-user issues to system-wide problems.

o Assist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.

o And other assigned duties.

The person in this position reports to the Distributed Computing Manager. Work hours are 8:00 AM - 5:00 PM, Monday - Friday plus on-call responsibilities as scheduled.

Knowledge, Skills and Abilities / Competencies

Knowledge of: windows server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.

Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.

Ability to: manage and monitor windows servers in a virtualized environment; Assure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.

Minimum Education and Experience Requirements

Bachelor's degree in computer science or another related information technology field and four (4) years of IT related work experience; or an equivalent combination of education and experience.

Management recommends that candidates have at least three (3) years of directly related experience in Windows Server Management three (3) years of directly related experience to Physical Server Management.

Management prefers candidates with:
• experience with PowerShell tool scripting.
• Experience with Microsoft Active Directory.
• Experience with Microsoft Print Server technology.
• Physical server management experience with CISCO UCS Servers.
• Any Enterprise Storage platform experience... EMC a plus
• Cloud services management experience, preferably Azure and AWS.
• knowledge of common security standards such as PCI, FERPA, and NIST.
• familiarity with Statewide security standards.

Microsoft certifications are a plus.

AWS certifications are a plus

experience with PowerShell tool scripting

Required

3

Years

Experience with Microsoft Active Directory

Required

3

Years

Experience with Microsoft Print Server technology

Required

3

Years

Physical server management experience with CISCO UCS Servers

Required

3

Years

Any Enterprise Storage platform experience... EMC a plus

Required

3

Years

Cloud services management experience, preferably Azure and AWS.

Required

3

Years

Knowledge of common security standards such as PCI, FERPA, and NIST

Required

3

Years

familiarity with Statewide security standards

About the Company

M

My3Tech