EHC is currently looking for a Will Call Clerk for a client located in the Southwest Houston area.
Hours: Monday - Friday, 2:00 pm - 9:00 pm
Job Summary:
Conduct day-to-day activities pertaining to Will Call Orders for the Shipping Department while maintaining a clean as well as safe work environment.
Essential Responsibilities:
In addition to the responsibilities of “Shipping & Receiving Window”:
- Ensure designated equipment is in proper working condition
- Effectively communicates with department supervisors and upper management. Utilizes email to communicate with Sales and operations departments
- Provide continuous email updates of products in the Will Call Department
- Tends to the drivers and utilizes driver sign in sheet to identify which order to have loaded
- Utilizes network software to look up PO numbers provided by the drivers
- Keep records of all Will Call Orders leaving the facility
- Ensure Will Call shipments are loaded in a timely manner
- Properly match shipments to the applicable loading forms ensuring vehicles are loaded with the correct material
- Ensure orders are verified and all accompanying paperwork is correctly filled out
- Processes all Will Call paperwork
- Tracks Will Call pick-ups
- Ensures that photo verification of loaded product has been completed by the loaders
- Attends safety meetings to identify departmental issues and discuss ways to correct them
- Identifies areas of improvement while maintaining a clean and safe work environment
- Duties are not limited to those described above and may be expanded as needed
Information and Activities Critical to Process Quality:
Will Call Verification and Documentation:
- Maintain driver sign in sheets to monitor when drivers arrived
- Ensure Will Call form is fully filled out
- Enter tracking verification into company database
- Move shipments in a timely manner
- Tend to drivers
- Locate Will Call shipments
- Have shipments loaded onto the correct vehicle
- Photo verification
- Ensure loaders are correctly taking photos of loaded vehicles
Department Responsibilities:
QMS:
- Fully understand and maintain all expectations listed in the procedures and work instructions
- Follow all Quality Policies and Department Processes
- Understand the process of identifying and segregating non-conforming product from good material
Safety:
- Wear all necessary PPE at all times
- Maintain the daily checklist on the picker/forklift
- Attend daily safety meetings
- Responsible for maintaining a clear and safe work environment
- Maintain clear aisle ways and organize racks as well as dock space
- Always be aware of potential hazards in the surrounding areas
Qualifications:
- Speak and read English. Bilingual Spanish preferred
- 1+ years of Pipe, Valve, Fitting, and Flange experience
- Ability to read and understand industry specifications, charts, and tables
- High school diploma or GED
- Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.
- Must have average reading, writing, and mathematical skills.
- Have the ability to drive forklifts and secure certifications
- Capable of lifting 50lbs with back support
- Able to stand and operate a variety of equipment as assigned
- Takes initiative and able to work independently
- Able to handle multiple tasks and priorities
- Requires a high level of attention to detail
- Customer Service Skills
- Excellent Communication skills