WIC Supervisor

WIC Supervisor

Salary

$75,566.40 - $98,592.00 Annually

Location

Outagamie County Government Center 320 South Walnut Street, Appleton, WI

Job Type

Full-time

Job Number

2603549

Department

DHHS Public Health WIC

Opening Date

06/05/2026

Typical Work Hours/Shift:

Monday through Friday, 8:00AM to 4:30PM.

Full Salary Range (Step 1)

$75,566.40

Full Salary Range (Step 10)

$98,592.00

• Description
• Benefits
• Questions

Outagamie County Core Values

Invested in Serving

Better Together

Create Progress

Support Through Compassion

Position Purpose

This is an opportunity to become an active member of a local health department. The Human Services Supervisor - Women, Infant, and Children (WIC) position will challenge you to develop and apply skills to help ensure a safer and healthier community. Make an impact and become a part of our public health team.

Reporting to the Division Manager/Public Health Officer, the Human Services Supervisor - WIC, will be responsible for planning, directing and administering the Wisconsin Women, Infants and Children (WIC) program, including the Breastfeeding peer program.

The mission of Outagamie County Public Health is to PREVENT disease and injury, PROMOTE wellness, and PROTECT the health of the community.

Core business hours are Monday through Friday, 8:00AM to 4:30PM. Extended hours WIC operations occur every Tuesday until 6:00PM. Work schedule flexibility to work outside of core business hours, which include evenings and weekends.

Key Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Supervises, directs and evaluates WIC Unit staff activities. This would include evaluating work assignments, oversee staff performance, provide guidance, address personal issues, communicate organizational functions, identify professional development needs, and promote cooperative work environment within the WIC Unit.
• Assist the Public Health Manager in interviewing and hiring of new employees. Trains staff and assures ongoing training of existing staff. Recruiting of staff in compliance with WIC Civil Rights and Nondiscrimination/Equal Opportunity policies.
• Promotes collaborative interdivisional working relationships.
• Participates in the process of budget planning and monitoring. Prepare the annual WIC program budget, ensuring staffing and resources to meet the program goals and objectives in compliance with WIC and county policies.
• Coordinate with Fiscal staff the tracking of monthly expenditures to ensure submission of WIC reports in a timely manner. Revise the WIC budget and narrative as needed and coordinate necessary changes with Public Health Manager and Fiscal staff.
• Complete all required administrative tasks, attend all state sponsored meetings and trainings, responds to State WIC Office communications and shares relevant information with staff.
• Represent WIC at meetings, advisory boards, and committees at the local and state level.
• Collects, reviews and analyzes WIC data. Routinely maintain and monitor monthly participation counts and trends. Ensure all Nutrition Service plans are implemented, monitored, evaluated and submitted as directed. Assess the needs of the WIC project and participants' health and nutrition status to improve services.
• Collaborates with organizations and partners for WIC outreach to reach new WIC participants. Communicate and collaborate with key community partners to advocate access and participation in WIC nutrition services.
• Participate in community coalitions, task forces, advisory committees that affect services to WIC eligible families; and child death reviews, as requested.
• Ensure staff utilize the Value Enhanced Nutrition Assessment (VENA) approach to collect health and diet information and accurately assign risks, provide appropriate nutrition education and counseling, including breastfeeding promotion and support, to participants to achieve optimal health outcomes. Tailor and issue food packages according to policy, document nutrition and breastfeeding services according to policy.
• Maintains current community resource information for staff to provide appropriate referrals to health and public assistance programs to help meet participants' needs.
• Ensure all staff are adequately trained and annually monitored for compliance with county and WIC policies regarding confidentiality and security. Responsible for establishing a clinic environment demonstrating respect using person centered services in clinic flow and clinic schedules to serve participants.
• Ensure that vendor management, training activities for the vendors, complaints, and vendor monitoring is completed in the project service area according to WIC policy and procedures.
• Maintain contracts and memoranda of understanding (MOAs) with other county divisions/departments and other agencies according to WIC policy to establish and maintain an effective referral system and confidentiality of participant information.
• Develop, review and maintain all policies and procedures in the Wisconsin WIC Operations Manual and the local policy and procedure manual to assure compliance with the state WIC Program, Health and Human Services and county guidelines.
• Maintain a leadership role in the Public Health Division emergency response for the WIC Unit. Complete and maintain applicable training/certificates to support emergency response roles and responsibilities. Maintains emergency preparedness core Public Health competencies by participating in preparedness training exercises and planning events.
• Participates in Divisional Quality Improvement, Performance Management, Strategic Planning, Workforce Development, Community Assessment, Community Health Improvement Planning activities.
• Maintain regular and predictable attendance, works extra hours as required.
• Perform other duties as assigned.

Education/Certifications/Experience Requirements

• Bachelors degree from an accredited college or university in Dietetics, Nutrition, Foods and Nutrition, or related field is required.
• Registered Dietitian Nutritionist (RDN), registered with the Commission on Dietetic Registration (CDR), AND a Certified Dietitian (CD) in the State of Wisconsin is required.
• Two years of supervisory experience is preferred.
• Experience in the field of nutrition or dietetics, at least two of which have been in public health is preferred.
• Or, any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• Must possess and maintain a valid drivers license.
• Provide transportation to and from job assignments, and maintain driver's eligibility of employment.

Required or Preferred Skills

• The Core Competencies for Public Health Professionals are a set of competencies for the broad practice of public health. (http://www.phf.org/resourcestools/Pages/Core_Public_Health_Competencies.aspx), developed by the Council on Linkages, the Core Competencies reflect skills that are desirable for professionals who deliver the Essential Public Health Services. The Core Competencies serve as the foundation for public health practices and are intertwined in the key responsibilities listed above.
• Knowledge of public health principles, community-wide prevention practices and emergency preparedness objectives.
• Excellent verbal and written communication skills; ability to communicate in a clear, concise manner, tailoring the message to intended audience.
• Ability to communicate with persons from diverse backgrounds both orally and in writing demonstrating cultural competence.
• Ability to select valid sources of health data and familiarization with and utilization of computerized health databases.
• Ability to utilize/gather primary and secondary sources of health and demographic information.
• Ability to identify health disparities and determine health priorities.
• Ability to recruit community partners and program participants; establish and maintain effective working relationships with partners and stakeholders.
• Ability to collaborate and build consensus with multiple internal and external stakeholders.
• Knowledge and understanding of population based public health services, health education and health promotion techniques.
• Ability to develop creative concepts and innovative techniques to reach populations with appropriate health information.
• Ability to lead projects, strategically plan and deliver plans and reports within project deadlines.
• Ability to prioritize tasks and work on multiple projects simultaneously.
• Ability to utilize basic word processing; data management; and other computerized information systems, power point, and state and federal preparedness alerting, reporting and training data systems.
• Ability to operate a variety of office equipment including personal computer, photocopier, fax machine, telephone, and the software programs utilized by the department.
• Ability to add, subtract, multiply, divide, and calculate decimal/percent rates and knowledge of descriptive statistics.
• Ability to lift, carry, push and move objects up to 30 pounds, understanding and utilizing proper body mechanics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information

Outagamie County Diversity Statement:

Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.

OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.

LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.

Medical Coverage

Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.

Dental Coverage

Eligible employees may choose either single, limited family, or family coverage.

Vision Coverage

Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.

Life Insurance

Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.

Voluntary Short-Term Disability Insurance

Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.

Long-Term Disability Insurance

All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.

Wisconsin Retirement System

Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.

The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.

Deferred Compensation

Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.

Flexible Spending Account Plan

The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.

Employee Assistance Program

Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the Countys plan are a benefit provided at no cost to its employees and their immediate family members to help deal with lifes stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.

Paid Time Off

Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.

Employee and Family Clinic

Primary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county health plan age 14 and older. There is an onsite location and a shared clinic site location.

Fitness Center

Located at the downtown campus, a brand new fitness center with treadmills and other gym equipment is available to all employees from 5am to 10pm daily.

Pet Insurance

Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.

If you would like to learn more, please click below about the benefits.

Values of Excellence (Recognition Program)

A program designed to celebrate the big wins, the daily efforts and everything in between of our county employees, which such a great place to grow, work, and thrive together. Where anyone as a county employee can recognize someone for a job well done!

Continuing Education

Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.

Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.

https://www.outagamie.gov/Our-County/Human-Resources/Employee-Benefits-Information

01

Do you have a bachelors degree from an accredited college or university in Dietetics, Nutrition, Foods and Nutrition, or related field?

02

Are you credentialed as a Registered Dietitian Nutritionist (RDN), with the Commission on Dietetic Registration (CDR), and a Certified Dietitian (CD) in the State of Wisconsin?

03

Do you have a valid drivers license and a vehicle to provide transportation to and from job assignments?

Required Question

Employer Outagamie County

Address 320 S. Walnut Street

Appleton, Wisconsin, 54911

Phone (920) 832-1669

Website https://www.outagamie.gov/Home