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WIC Services Manager

South Dakota State Government

Statewide, SD

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JOB DETAILS
SALARY
$70,672.54–$83,144.16 Per Year
SKILLS
Administrative Management, Auditing, Best Practices, Business Continuity Planning (BCP), Change Management, Coaching, Communication Skills, Community Health, Community Support, Community and Social Services, Compensation and Benefits, Cross-Functional, Data Analysis, Data Management, Delivery Management, Financial Management, Functional Programming Languages, Health Department, Healthcare, Healthcare Administration, Information Technology & Information Systems, Leadership, Maintain Compliance, Multitasking, Nutrition, Operational Support, Operations Management, Organizational Development/Management, People Management, Performance Management, Performance Metrics, Policy Development, Problem Solving Skills, Project/Program Management, Public Administration, Public Health, Quality Assurance, Regulations, Regulatory Compliance, Safety/Work Safety, Service Delivery, Social Work, Staff Development, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Technical Support, Training Tools, Training/Teaching, Trend Analysis, United States Department of Agriculture (USDA), Vendor/Supplier Management, Willing to Travel, Work From Home
LOCATION
Statewide, SD
POSTED
1 day ago
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 36797
Agency: Department of Health - Division of Family and Community Health
Location:StatewideSalary: $70,672.54-$83,144.16 Annual Salary, depending on qualifications
Pay Grade: K
Closing Date: 8/6/26

This is a Full-Time 40 Hours Weekly position with the Department of Health - Division of Family and Community Health. For more information on the Department of Health, please visit https://doh.sd.gov/ .

Summary:

The South Dakota Department of Health's programs and services help prevent illness and injury, promote healthy places to live, work and play; provide education to help people make good health decisions; prepare for, respond to, and prevent public health threats; and support efforts to enhance quality and accessibility of healthcare. Our services touch the lives of every person in the state of South Dakota.

We recognize that employees are our most valuable resource and we are committed to promoting a culture of excellence in DOH. We trust our employees to be innovative, challenge existing processes, and make the best decisions. We are interested in employing a diverse and skilled workforce that exhibits the values of leadership, accountability, communication, integrity, and teamwork. Public health is a diverse and growing field that offers many career options for people from a variety of educational backgrounds. Imagine yourself as part of a winning team that is making the lives of South Dakotans healthier and safer.

The South Dakota Department of Health values flexibility in the workplace. Part of that flexibility includes the ability to work from home. Working from home is a meaningful way to meet individual needs, wants, and desires when it comes to balancing the entire team's home and work lives. That balance is something we value while allowing most positions the opportunity to work remotely up to 3 days a week. Working from home is a privilege and is subject to review depending upon the position.

Please visit our website at http://doh.sd.gov/ for further information about the Department of Health and the WIC Program https://www.sd.gov/wic .

The WIC Services Manager provides strategic leadership, oversight, and operational management for all service delivery components of the Women, Infants, and Children (WIC) Program. This program resides within the Office of Family Nutrition Services and will supervise five Regional Managers - who are responsible for supporting local agency operations across the state. The WIC Services Manager ensures consistent, high-quality implementation of federal and state WIC policies, promotes program integrity, and supports equitable access to nutrition services for all eligible participants. Contribute to the OFNS Leadership Team. Help to expand the Office of Family Nutrition Services through collaborative efforts with the WIC program.

Provide direct supervision, guidance, and performance management for five Regional Managers across the State of South Dakota, fostering a collaborative, accountable, and high performing team.

Work Collaboratively with the WIC Director to oversee statewide implementation of all WIC program provisions, including certification, nutrition education, breastfeeding support, vendor management, and program benefits.

Ensure compliance with USDA regulations, state policy requirements, and program standards through ongoing monitoring, technical assistance, and quality assurance activities.

Coordinate development and delivery of training, tools, and resources to support Regional Managers and local agencies in consistent and effective service delivery.

Lead strategic initiatives to enhance program access, improve participant experience, and strengthen service delivery models.

Work alongside the Data Manager to analyze service delivery data and program performance metrics; identify trends and recommend solutions to advance program goals.

Collaborate with cross functional program areas within the OF including nutrition services, fiscal management, vendor operations, IT systems, and policy development.

Serve as a key liaison with local agencies, stakeholders, and community partners to support communication, problem solving, and program improvement.

Participate in state and federal audits, management evaluations, and reporting processes.

Support emergency preparedness and continuity-of-operations planning related to WIC service delivery.

Represent the WIC Program in meetings, workgroups, and external collaborations as assigned by leadership.

Work hours extending beyond the 8 a.m. to 5 p.m. workday and on Saturdays may be required. Travel will be required to satellite sites and overnight stays may be required for service delivery, trainings, or meetings. Lifting may be required to do anthropometric measurements of infants and children.

Licenses and Certifications:

Bachelor's degree in organizational leadership, business management, public health administration, nutrition, social services, or a related field.

The Ideal Candidate Will Have:

  • experience in WIC administration, program management, or public health leadership;
  • supervisory experience leading teams or managing regional operations (preferred).


Knowledge, Skills, and Abilities:

Knowledge of:

  • strong understanding of WIC program regulations, operations, and service delivery best practices;
  • demonstrated leadership and supervisory skills, including coaching, staff development, and performance management.


Skill to:

  • lead teams, managing change, and organizational performance;
  • strong communication, facilitation and relationship building skills;
  • skill in managing multiple priorities in a fast-paced environmen;
  • implement new ideas to ensure success of the organization.


Ability to:

  • interpret and apply complex federal and state policies;
  • ability to analyze data, solve problems, and make informed decisions;
  • commitment to health equity, public health principles, and participant-centered service delivery;
  • ability to brainstorm and vision how things may work in different environments.


Additional Requirements:To be considered, please attach your resume.

This position is exempt from the Civil Service Act.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4H4
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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About the Company

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South Dakota State Government