Wholesale Customer Service Representative

Giant Eagle Inc

Cleveland, OH

JOB DETAILS
SALARY
$14.75–$17.93 Per Hour
SKILLS
Administrative Skills, Billing, Community Support, Customer Support/Service, Data Entry, Data Management, High School Diploma, Pricing, Print Advertising, Problem Solving Skills, Retail, Sales, Time Management, Wholesale Industry
LOCATION
Cleveland, OH
POSTED
24 days ago

Job Summary

Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Job Description

Experience Required: 1 to 3 years

Experience Desired: 1-2 years of clerical experience, General office work experience

Education Desired: High school diploma or equivalent

Education Desired: Bachelors Degree

Job Responsibilities

  • Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
  • Assist other clerks in the wholesale sales department as needed.
  • Issue customer credits accurately and on a timely basis.
  • Input retail prices for wholesale accounts.
  • Input, print, and distribute ad plans for assigned stores and/or groups.
  • Review all customer pricing, credits, and commitments for accuracy.
  • Assist in inputting ad pricing for wholesale customers.
  • Place commitments to buyers as requested by the wholesale customers.
  • Control mail and general information distribution to customers.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.

The hiring range for this position is $14.75- $17.925 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.

About the Company

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Giant Eagle Inc

Founded in 1931, Giant Eagle, Inc. is one of the largest family-operated companies in the US and operates over 416 Giant Eagle, GetGo and Market District stores. As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. Giant Eagle, Inc. strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1931
WEBSITE
http://jobs.gianteagle.com/