WestGate Front Desk Agent

WestGate

Tuscaloosa, AL

JOB DETAILS
SKILLS
Computer Skills, Customer Satisfaction, Customer Support/Service, Dental Insurance, Health Insurance, Lift/Move 25 Pounds, Microsoft Office, Presentation/Verbal Skills, Problem Solving Skills, Telephone Skills, Vision Plan, Writing Skills
LOCATION
Tuscaloosa, AL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

   

 
WESTGATE FRONT DESK AGENT
 
Come join our team at our ALL NEW property located in Tuscaloosa, Alabama (ROLL TIDE!)!
 
Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation. Responsibilities include checking guests in/out, assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests. 
 
Essential Duties:
  • Prepare arrival information to include key packets, etc.  
  • Check guests in/out and share resort and local information.
  • Assist guests with issues and problem resolution.
  • Answer calls and assist guests with reservation inquiries and questions.
  • Perform other duties as assigned.
Required Skills:
  • Excellent written and verbal communication.
  • Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
  • Must be self-motivated with ability to in a team environment
  • Must have excellent guest service and problem resolution skills.
  • Prior Front Desk experience a plus!
Physical Requirements:
  • Must be able to stand/walk for entire shift
  • Must be able to bend, kneel, and stoop
  • Must be able to move/lift up to 25 lbs.

About the Company

W

WestGate

From the onset, Westgate has been concerned with providing the highest quality services, performed in the safest and most cost-effective manner possible. Our pursuit of exceptional performance is recognized with national quality accreditation, and excellence in construction awards, along with earning safety honors at local, state, and national levels.

Westgate, LLC remains in step with prevailing project management trends, as well as with cost tracking requirements within the industry. We utilize state-of-the-art equipment and construction methods as we increase our work volume and enhance our capabilities. The estimating and construction management software systems used by Westgate are among the most efficient and accurate cost administration systems available in today’s market.

Westgate’s employees continue to be the strongest and most important asset of our organization. We actively seek experienced and knowledgeable professionals to join our team of dedicated and loyal employees. In our pursuit of excellence, Westgate provides ongoing training and education for our team members, not only to improve their knowledge of the industry, but also to develop self-assurance and pride in the company’s accomplishments.

MISSION STATEMENT

In order to ensure the prosperity and well-being of its employees, owners, and clients, we will continue to provide cost effective and customer focused services, with emphasis on quality and safety.

We will achieve this success by adhering to our principals of sound business management:

  • Ongoing assessment and enhancement of our safety program.
  • Continuous improvement of management skills.
  • Prudent personnel selection and employee development.
  • Stringent quality control measures and productivity standards.
  • Competitive bidding.
  • Aggressive sales efforts.
  • Teamwork at every level of the organization.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Construction - Industrial Facilities and Infrastructure
WEBSITE
http://westgatellc.com/