West Region Servicing Specialist - Clinton and Harnett County

West Region Servicing Specialist -Clinton and Harnett County
Are you passionate about supporting agriculture and rural communities? Do you thrive in a fast-paced, relationship-driven environment where collaboration, accuracy, and adaptability are essential? If so, we want to hear from you.
As a Regional Servicing Specialist at AgCarolina Farm Credit, you will support loan origination, loan accounting, and servicing activities while providing coverage across multiple branches within your assigned region. This role plays a key part in delivering exceptional service to our members and internal partners while ensuring internal controls, regulatory compliance, and operational excellence. You'll work as part of a team that values teamwork, flexibility, attention to detail, and service to agriculture and rural communities.
What You'll Do:
As a Regional Servicing Specialist, you'll provide flexible loan origination, accounting, and servicing support across multiple branch locations while delivering exceptional service to members and internal partners.
- Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
- Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
- Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
- Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
- Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations
- Collaborate with Branch Managers and teammates to coordinate workload coverage across the region
- Deliver high-quality service while managing changing priorities and dynamic workloads
What We Value:
At AgCarolina, we believe in:
- Customer Focus - Delivering responsive, professional service to our members and teammates
- Collaboration - Building strong partnerships across branches and departments
- Excellence - Demonstrating accuracy, accountability, and attention to detail
- Growth - Encouraging learning, adaptability, and continuous improvement
What We're Looking For:
- Education and/or experience equivalent to an Associate's degree in Business Administration, Agriculture, Economics, or Finance
- Strong analytical, judgment, and communication (oral and written) skills
- Ability to work collaboratively while demonstrating initiative and self-direction
- Strong time-management skills with the ability to prioritize and meet deadlines
- Valid Driver's License with the ability to travel for Association business, including commuting to multiple branches by opening and closing times
- Adaptability and flexibility in changing work environments
- Ability to handle high-stress situations professionally
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to efficiently navigate multiple software systems and internal platforms
- Understanding of data security, confidentiality, and proper system usage
- Accurate and efficient data entry skills
Our Commitment:
When you join AgCarolina, you become part of The AgCarolina Way-a team rooted in service and purpose. Everything we do is driven by our mission to yield a prosperous future for our members and employees. In exchange for your time, talent, and commitment, we are committed to offering our employees:
- Competitive base pay, and eligibility for incentive pay based on personal and Association performance
- Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
- Maternity, Paternity, and Caregiving Leave, because we care about our employees and know they have responsibilities outside of work
- A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution)
- Paid Time Off, plus 13 paid holidays annually
- Training and professional development opportunities, and defined career pathways for many roles
- Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally
- Opportunities for work-life balance that includes employee appreciation and family events
- A great work environment with colleagues who have a shared commitment to our core values
- Opportunities for everyone to think and act like a leader, regardless of the position you hold
- A comprehensive wellness plan: we recognize that our greatest asset is our people-and for our people to perform at their best, they must be healthy an