Web Content Writer

Rose International

Dallas, Texas

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JOB DETAILS

SALARY

$40–$45 Per Hour

JOB TYPE

Temporary

SKILLS

Adobe Product Family, Agile Programming Methodologies, Artificial Intelligence (AI), Atlassian JIRA, Business Analysis, Communication Skills, Consumer Branding, Content Development, Content Management, Customer Experience, Customer Relations, Detail Oriented, DevOps, Editing, Emerging Technology, English Language, Identify Issues, Journalism, Legal, Marketing, Microsoft Windows Azure, Mobile Applications, Product Design, Project/Program Management, Publications, Sales Management, Scrum Project Management and Software Development, Search Engine Optimization (SEO), Style Guide, Team Player, Test Strategy, User Interface/Experience (UI/UX), Wireframes, Writing Skills, eCommerce, eCommerce Sales

LOCATION

Dallas, Texas

POSTED

2 days ago

Web Content Writer - B2BEducation: Bachelor's degree in English, communications, journalism, or equivalent experience.Required Skills, Experience, & Abilities:Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions.3-5 years' mid-level experience in UX writing or content design for a consumer audience, with some experience managing content projects independently.2+ years' experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs.3-5 years' experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows).Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys.Experience writing or editing microcopy, including error messages, button labels, or status messages.Strong attention to detail and a knack for communicating complex concepts clearly and concisely.Agile or development cycle experience (one+ year preferred).Prior Telecom or eCommerce experience is required.Desired Skills, Experience, & Abilities:Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure DevOps, or Workfront) a plus.Experience with conversation design a plus.Role:The content writer is responsible for writing UX content for Client and the Client app, including e-commerce, account management, and chat flows for consumer audiences. This person may also create support content, including customer-facing articles and troubleshooting tools. The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines.Primary responsibilities:Take content from concept to publication, implementing Client digital experience standards and business objectives.Review and collaborate on design wireframes and comps to deliver the best customer experiences.Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as Client brand voice and tone.Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features.Leverage generative AI and other emerging technologies to improve content workflows, reduce manual effort, and enhance the customer experience.**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

About the Company

Rose International

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.roseint.com/