WDO QA Supervisor

Clark Pest Control, Inc

Sacramento, CA

JOB DETAILS
SALARY
$63,000–$78,750 Per Year
SKILLS
Administrative Skills, Cellular Telephone, Communication Skills, Conflict Resolution, Construction, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Driver's License, Electricity, Employee Assistance Plan, English Language, Establish Priorities, Fund Accounting, Insurance, Interpersonal Skills, Interviewing Skills, Leadership, Maintain Compliance, Maintenance - HVAC, Mathematics, Organizational Skills, Pest Control, Quality Assurance, Quality Control, Regulations, Resolve Customer Issues, Safety/Work Safety, Time Management, Vision Plan
LOCATION
Sacramento, CA
POSTED
2 days ago

Overview

Have you ever dreamed of being a hero by protecting the world and all well almost all of its living beings If so then WE NEED YOU

Since 1950 Clark Pest Control has made the lives of people throughout California and northwestern Nevada - pest-free worry-free and just plain better.

We maintain excellence in everything we do from our first point of contact with our customers through their customized pest control and lawn care treatments and then into a watchful continuing care program.

Wed love to welcome you to our team. We reward our employees with superior benefits and compensation and provide extensive ongoing training to provide you with the skills to succeed. We believe its important to invest in your career

Our careers offer the perfect combination of autonomy accountability and camaraderie.

Apply in minutes from your mobile phone

Responsibilities

We are seeking an ambitious and energetic WDO QA Route Supervisor that enjoy working independently outdoors to service and protect homes and their surrounding environments from unwanted pest activity. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers dont suffer from reoccurring pest activity. Like electricians or HVAC technicians our ultimate goal is to ensure the safety and well-being of the customers that we serve.

What Youll Do

With the general direction of the Branch ManagerBranch Manager Trainee BMT the WDO QA Route Supervisor is responsible for the following duties. The duties include but are not limited to

Quality Assurance Supervisory Leadership Support

  • Oversee the activities of the WDO Technicians train technicians in safe handling and disposal of pesticides and provide feedback and additional training to WDO Technicians with a poor-quality assurance inspection.
  • Skillfully price schedule and evaluate job and quality control.
  • Work with customers to resolve service issues and ensure Clarks standards of service are upheld.
  • Provide safety expertise by performing truck inspections participating on safety committee monitoring completion of safety videos and managing Azuga including tracking duration and videos.
  • Coordinate activities with the branch administration team and other branch personnel.
  • Support recruitment efforts by conducting Cultural Competency Interviews.
  • Conduct post-accident testing and promptly notify HR.
  • Serves as a role model and upholds Clark Service Standards to the highest level.

Other Duties

  • Provide general support to complete special projects as requested such as but not limited to administrative duties and ensuring compliance with annual training.
  • Responsible for properly accounting for company funds received or spent for business activities.

Whats In It for You

  • Medical Dental & Vision Insurance
  • Life and AD&D Insurance Voluntary Term Life and AD&D Insurance
  • Employee Assistance Plan
  • 401k Plan with Company Match
  • Pet Insurance
  • Employees can earn 63000- 78750 per year

Learn more about careers with Clark…

Qualifications

What Youll Need

To perform this job successfully an individual must be extremely knowledgeable in their field of expertise and possess solid technical aptitude in line with the Clark Service Standards. The WDO QA Route Supervisor must possess

  • Mathematical skills that are sufficient to permit accurate calculation of square feet cubic feet flow and coverage rates mix ratios room volumes etc.
  • Familiarity with construction methods and terminology knowledgeable of current rules and regulations enacted by various governmental agencies i.e. SPCB and Building Departments and familiar with all types of wood destroying organisms the types of damage they do and how to effect control methods.
  • The ability to read and interpret field notes and diagrams and the ability to read and understand label instructions regarding treatment procedures.
  • Excellent customer service skills including good judgment in decision making prompt response to customer needs and solicitation of customer feedback to improve service
  • Excellent interpersonal skills such as conflict resolution and active listening skills.
  • Excellent communication skills and the ability to speak clearly and efficiently in English draft accurate and professional written communications and check for spelling and grammatical errors.
  • Excellent organizational skills in order to prioritize and plan work activities and use time efficiently. Must be able to follow policies and procedures complete administrative tasks correctly and on time and support and role model the organizations goals and values.

Whats Required

  • High school diploma or general education degree GED is required.
  • A valid drivers license.
  • Attend regularly scheduled training sessions and maintain a Branch II and Branch III Field Representative license from the State of California and the Structural Pest Control Board or a Nevada C1 C2 or C3 Nevada only which you are expected to obtain within three attempts after your hire date.

Clark is an Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities

What You'll Need

To perform this job successfully an individual must be extremely knowledgeable in their field of expertise and possess solid technical aptitude in line with the Clark Service Standards. The WDO QA Route Supervisor must possess

  • Mathematical skills that are sufficient to permit accurate calculation of square feet cubic feet flow and coverage rates mix ratios room volumes etc. 
  • Familiarity with construction methods and terminology knowledgeable of current rules and regulations enacted by various governmental agencies i.e. SPCB and Building Departments and familiar with all types of wood destroying organisms the types of damage they do and how to effect control methods.
  • The ability to read and interpret field notes and diagrams and the ability to read and understand label instructions regarding treatment procedures.
  • Excellent customer service skills including good judgment in decision making prompt response to customer needs and solicitation of customer feedback to improve service
  • Excellent interpersonal skills such as conflict resolution and active listening skills.
  • Excellent communication skills and the ability to speak clearly and efficiently in English draft accurate and professional written communications and check for spelling and grammatical errors.
  • Excellent organizational skills in order to prioritize and plan work activities and use time efficiently. Must be able to follow policies and procedures complete administrative tasks correctly and on time and support and role model the organizations goals and values.

What's Required

  • High school diploma or general education degree GED is required.
  • A valid drivers license.
  • Attend regularly scheduled training sessions and maintain a Branch II and Branch III Field Representative license from the State of California and the Structural Pest Control Board or a Nevada C1 C2 or C3 Nevada only which you are expected to obtain within three attempts after your hire date.

Clark is an Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities

We are seeking an ambitious and energetic WDO QA Route Supervisor that enjoy working independently outdoors to service and protect homes and their surrounding environments from unwanted pest activity.  The Pest Control industry is not exactly what it may seem.  Pest Control is more of a maintenance program to ensure that our customers don&rsquot suffer from reoccurring pest activity.  Like electricians or HVAC technicians our ultimate goal is to ensure the safety and well-being of the customers that we serve.

What You&rsquoll Do

With the general direction of the Branch ManagerBranch Manager Trainee BMT the WDO QA Route Supervisor is responsible for the following duties. The duties include but are not limited to

Quality Assurance Supervisory Leadership Support

  • Oversee the activities of the WDO Technicians train technicians in safe handling and disposal of pesticides and provide feedback and additional training to WDO Technicians with a poor-quality assurance inspection.
  • Skillfully price schedule and evaluate job and quality control.
  • Work with customers to resolve service issues and ensure Clark&rsquos standards of service are upheld.
  • Provide safety expertise by performing truck inspections participating on safety committee monitoring completion of safety videos and managing Azuga including tracking duration and videos.
  • Coordinate activities with the branch administration team and other branch personnel.
  • Support recruitment efforts by conducting Cultural Competency Interviews.
  • Conduct post-accident testing and promptly notify HR.
  • Serves as a role model and upholds Clark Service Standards to the highest level.

Other Duties

  • Provide general support to complete special projects as requested such as but not limited to administrative duties and ensuring compliance with annual training.
  • Responsible for properly accounting for company funds received or spent for business activities.

What's In It for You

  • Medical Dental & Vision Insurance
  • Life and AD&D Insurance Voluntary Term Life and AD&D Insurance
  • Employee Assistance Plan
  • 401k Plan with Company Match
  • Pet Insurance
  • Employees can earn 63000- 78750 per year 

Learn more about careers with Clark…

About the Company

C

Clark Pest Control, Inc