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WDC Shipping: Research Support Specialist

Epitec, Inc

North Las Vegas, NV

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JOB DETAILS
SALARY
$18–$19 Per Hour
SKILLS
Communication Skills, Customer Relations, Detail Oriented, Forklift, Help Desk, High School Diploma, IBM AS-400 Server, Lift/Move 50 Pounds, Microsoft Windows Operating System, Organizational Skills, Pallet Jack, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Management, Project/Program Management, Quality Control, Sales, Shipping/Receiving, Time Management, Warehousing, Writing Skills
LOCATION
North Las Vegas, NV
POSTED
Today
Job Title: Research Support Specialist
Contract Duration: 3 months, possible extension
Location: Las Vegas, NV
Work Arrangement: Onsite
Schedule: 10:00am-6:30pm
Pay Range: $18-$19/hour

Summary
The Research Support Specialist is responsible for assisting the Shipping, Stocking, and Vendor Returns teams with locating and shipping various orders. This role also processes bin movements, assisting the ICAN/Customer Relations liaison, by researching “can’t find” requests, stock verification requests, and “flagged for research” requests.

Responsibilities
  • Process all “flag for research” picks, and flag all “can’t find” requests.
  • Handle escalated internal calls/requests from the Help Desk representative and Sales.
  • Process requests received in e-share.
  • Organize and monitor daily workflow to ensure team duties are completed.
  • Collaborate with other departments to coordinate and streamline processes and ensure open communication.
  • Occasionally lift up to 50 lbs. with or without assistance.
  • Perform 8 or more hours of sitting, standing, walking, bending, lifting, and carrying products in combination at any given time.
Responsibilities
  • Utilize a pallet-jack to move product or skids.
  • QC and ship escalated “can’t find” requests.
  • Manage projects and specialty assignments.
  • Look for innovations to improve department efficiencies and service.
  • Assist other divisions of the Ops-Special Services Team.
Minimum Qualifications
  • 6 months of previous warehouse experience.
Other Required Qualifications
  • General knowledge of AS400 and Windows-based programs.
  • Excellent time management and organization skills with critical attention to detail.
  • Strong problem solving skills and resourcefulness.
  • Solid verbal and written communication skills with the ability to effectively interact with all stakeholders.
  • Demonstrated ability to lift up to 50 lbs.
  • Demonstrated ability to perform 8 or more hours of sitting, standing, walking, bending, lifting, carrying products in combination at any given time.
  • Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts.
Preferred Qualifications
  • High School Diploma or equivalent.
  • Forklift certification.

About the Company

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Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/