WaterPark Guest Services Assistant Manager

Massanutten Resort

Job Summary

The WaterPark Guest Services is a team-oriented customer service environment and the Assistant Manager’s role is to facilitate smooth and efficient operations. Position requires excellent communication and time management skills and a flexible schedule. Responsible for assisting the WaterPark Guest Services Manager with all aspects of Guest Services management at the WaterPark focused on admissions and marketing. Admission operations include coordination of cabana rental program and Light Up the Park. Marketing includes campaigns that aim to promote the park. Will also assist with staff management by interviewing, hiring, and training. Responsible for MOD shift per week as assigned by the WaterPark Operations Manager.  This position will also work with groups and be the group liaison for the resort groups team. 

• Must be at least 21
• Leadership skills
• Excellent customer service skills
• Ability to communicate with guests of all ages
• Ability to multi-task

Preferred

• Previous supervisory or management experience and/or strong leadership skills

Typical Schedule

Days:

Varies, including weekends, holidays required as needed

Hours:

40 hours weekly

• • including evenings

Compensation

• Salary: $44,720 ($21.50/Hour)

Applications accepted until 2:00 PM on Friday, August 21. For more information, contact José Antonio Martínez at 540.289.3143.