Water Service Technician

Water Service Technician

Salary

$40,643.20 - $43,680.00 Annually

Location

Harrisonburg, VA

Job Type

Full-Time

Job Number

5616 - (July 2026)

Department

Public Utilities

Opening Date

07/17/2026

Closing Date

Continuous

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Do you want a career that helps provide a meaningful service to the community? If so, the Public Utilities Departments Water Service Technician may be the right job for you! In this position, youll play a vital role in ensuring the local community has in-field customer response while also ensuring they have utility meters that work appropriately and provide accurate data for a seamless billing process.

The Public Utilities Departments Water Service Technician is a full-time position with benefits and a preferred starting rate of $19.54 - $21.00 per hour (equivalent to $40,643 - $43,680 annually); however, an exact salary will be dependent upon the selected candidates qualifications/experience and in compliance with City policy. Candidates who meet the minimum qualifications for the Water Service Technician Senior classification may be considered at that level.

As a Water Service Technician, youll:

• Perform customer service, investigations, inspections, preventive maintenance, and repair maintenance for Public Utilities work orders;
• Locate and read meters;
• Respond to work order assignments, resolve customer complaints, perform investigations to troubleshoot account management issues, and maintain records and files including documenting all field activities;
• Assist with construction activities by providing investigation of availability and initialization of service;
• Inspect plumbing and utilities for leaks, pressure issues, and cross-connections;
• Perform preventive maintenance and testing of all meter types and registers.
• As needed, be on-call for off-hours emergency response, participate in a rotating, non-working hours, stand-by program, and perform snow and ice removal.

A detailed list of the ideal candidates knowledge, skills, and abilities for this position is available in the Water Service Technician class specification.

Minimum Qualifications

• High school diploma or GED and minimal experience involving the operation and maintenance of water systems, or an equivalent combination of education and experience.
• Valid drivers license.
• Click here to view the physical requirements of this position.

The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:

• DMV record review;
• Job-specific physical; and
• Criminal background check.

Supplemental Information

To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 07/17/2026)

The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave (including upfront sick leave) and 15.5 holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

The City of Harrisonburg is an Equal Opportunity Employer.

Full-time employees are eligible for a comprehensive benefits package, including 15.5 observed holidays. More information on available benefits is listed on the Citys website.

01

What is your highest level of education?

• Less than 8th Grade
• Completed 8th Grade
• Attended High School
• High School Graduate
• GED
• Attend College
• College Graduate
• Attended Graduate School
• Masters Degree
• Graduate study beyond Masters
• Ph.D. or professional degree

02

Which of the following drivers license do you possess?

• No Valid Drivers License
• Valid Drivers License
• Valid Commercial Drivers Learners License
• Valid Commercial Drivers License (Class A or B)

Required Question

Employer City of Harrisonburg

Address 409 South Main Street

Third Floor

Harrisonburg, Virginia, 22801

Phone 540.432.8920

540.432.7796

Website https://www.harrisonburgva.gov/employment