WATER PRODUCTION SENIOR OPERATOR

WATER PRODUCTION SENIOR OPERATOR

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POSITION SUMMARY

Under general supervision, performs daily work assignments for the Water Production Division of the Utilities Department, in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.

RECRUITMENT QUALIFICATIONS

Required:

• High School Diploma or GED equivalent;
• Current Water Supply Level 4 (WS4) certification* issued by the New Mexico Water Quality Control Commission;
• At least one (1) additional year of experience performing the functions of a water operator as a WS4 certificate holder;
• One (1) year of experience supervising employees; and
• Valid New Mexico Driver's License with a driving record acceptable to the City of Alamogordo (valid out-of-state license may be considered acceptable until NM CDL is obtained).

Required within sixty (60) days:

• Successful completion of NM811 training (Excavation Law Class).

Required within six (6) months:

• Valid New Mexico Class A Commercial Driver's License with Tank (N) endorsement and a driving record acceptable to the City of Alamogordo. Skills testing shall be performed in a commercial vehicle equipped with a manual transmission. Drivers shall be granted a period of six (6) months to upgrade and remove an automatic transmission (E) restriction if one exists.

Required within twelve (12) months:

• Valid Traffic Control Supervisor (TCS) certification.
• The NMED Utility Operator Certification Program determines minimum qualifications for a WS4 certification. Testing eligibility and renewal requirements are subject to change in accordance with the Program.

PRIMARY DUTIES AND RESPONSIBILITIES

Essential Duties

• Plans, directs, and coordinates employee assignments to ensure compliance with policies, procedures, safety guidelines, schedules, and State and Federal requirements;
• Supervises subordinate employees in the construction, maintenance, and repair of the City's water system including water production, transmission, storage, pumping, treatment, and control facilities;
• Inspects work in progress for compliance with policies, procedures, safety guidelines, schedules, and required specifications;
• Provides input for employee evaluations; makes recommendations for hiring, promoting, and releasing employees; initiates corrective action if necessary, according to the Employee Manual;
• Mentors subordinate employees to full potential and ensures appropriate training is given to meet the standards of the position held;
• Acts as a working supervisor, as time allows, or where the complexity of projects demands;
• Develops and implements appropriate operator training programs and conducts classes to improve operator knowledge, skills, and abilities;
• Ensures self and subordinate employees attend training necessary to meet City required safety training hours, State and Federal regulations, and continued education requirements to maintain certifications and licenses required of positions;
• Guides and explains operations to visiting groups;
• Ensures that water operations comply with operating guidelines and that treated water is safe and acceptable entering the distribution system;
• Participates in annual review updates of various programs including Emergency Action Plan, Distribution Site Sampling Plan, Hazard Communications, Standard Operating Procedures, Program, and Confined Space Program;
• Maintains current knowledge of safety related regulations and new technology and methods; conducts regular safety meetings and maintains a record of the meeting subjects and those in attendance, as outlined in the City of Alamogordo Safety Manual;
• Responsible for the collection of all water compliance samples as required by the NMED;
• Understands water treatment theory/technology and applies that knowledge to the water treatment process;
• Performs the more complex troubleshooting, maintenance of equipment, and water treatment process;
• Monitors, operates, maintains, troubleshoots, and adjusts potable water treatment process equipment, including pumps, motors, pressure reducing valves, pressure-sustaining valves, pump control valves, water tanks, wells, chemical feed systems, and related plumbing components;
• Controls the application of hazardous materials and chemicals associated with water treatment processes;
• Requisitions bulk chemicals to maintain adequate inventory levels;
• Assists water utility employees in chemical handling as needed;
• Collects various water samples for laboratory analysis and performs simple water quality analysis tests;
• Calibrates water process equipment;
• Reads, records, and interprets information taken from computers, gauges, dials, and other instruments; Acts on the information as appropriate;
• Monitors, interprets, and adjusts computerized Supervisory Control and Data Acquisition (SCADA) controls;
• Maintains Supervisory Control and Data Acquisition (SCADA) systems as needed;
• Conducts weekly reporting on all sampling, metering and methods utilized in the 24-hour monitoring of control systems and water quality;
• Responsible for daily rounds of wells, booster stations and reservoirs; measures and records flow, pressure, and chemical feed dosages; records gallons pumped and number of hours each system ran the previous day;
• Regulates pressures and flow rates in accordance with demand, storage, and production from other sources;
• Participates in establishing schedules and methods for providing maintenance and repair services; identify resource needs; review needs with appropriate supervisory and/or management staff; allocate resources accordingly;
• Inspects potable water production equipment and facilities to locate and schedule needed repairs and maintenance; reports and/or corrects unsafe working conditions;
• Performs preventative maintenance; oils, greases, cleans, and otherwise services potable water production equipment; uses hand and power tools to remove, install, and make minor repairs, modifications, or additions to potable water production facilities;
• Checks, repairs, and performs preventative maintenance on pressure reducing/presser sustaining valves;
• Ensures appropriate methods, materials, and techniques are used in the completion of water treatment system duties;
• Ensures tools and equipment are properly maintained, and meets any scheduled maintenance requirements; ensures the availability, and assists the division manager in the acquisition of adequate and properly working tools, materials, and equipment;
• Performs general potable water production facility upkeep such as sweeping, mopping, cleaning, sanding, and painting; performs general grounds keeping and housekeeping as required;
• Assists with the development and maintenance of the departmental budget;
• Prepares technical reports and diagrams, status reports, correspondence, etc. as required;
• Keeps abreast of new technology and methods related to division responsibilities;
• Receives supply deliveries and ensures that they are properly stored; coordinates chemical deliveries;
• Responsible for timely response and troubleshooting customer complaints regarding water problems;
• Assists in designing new water system projects;
• Interprets all charts, trends, graphs, and test results;
• Guides and explains operations to visiting groups;
• Establishes procedures to assure the highest standards of risk management, employee safety, and risk avoidance;
• Responsible for thoroughly investigating, reviewing, and addressing department or division accidents to prevent future occurrences and control risk management-related costs;
• Assists other divisions during emergencies or as may be required to maintain quality service to customers;
• Drives a City vehicle in the performance of duties;
• Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety-related training and skills;
• Interacts professionally and provides excellent customer service to all levels of City staff and citizens to ensure high operational and service standards; and
• Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.

OTHER IMPORTANT DUTIES

• Must obtain and maintain all licenses, certifications, and safety training necessary to safely perform assigned duties and comply with applicable laws, regulations, and department policies. This includes, but is not limited to, OSHA safety training, equipment operation certification, confined space entry, lockout/tagout, personal protective equipment (PPE) usage, and any job-specific compliance requirements;
• Provides on-the-job training to less experienced personnel as assigned;
• Often called upon to provide functional oversight at worksites;
• May be required to perform on-call duties outside of normal work hours, including evenings, weekends, and holidays in the absence of on-call staff;
• May act in the absence of the division manager as assigned;
• Non-traditional work hours are necessary during evenings, weekends, and holidays to prevent or reduce the disruption of water services to customers;
• Maintains the confidentiality of information obtained during the performance of duties; and
• Performs such other duties as may be assigned.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Position : 81560001

Code : 260050-1

Type : INTERNAL & EXTERNAL

Location : WATER PRODUCTION STAFF

Job Family : UTILITIES - MAINTENANCE/PLANTS

Job Class : WATER PRODUCTION SR OPERATOR

Posting Start : 04/03/2026

Posting End : 12/31/9999

MINIMUM HOURLY RATE: $37.50

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