*****MUST HAVE EXPERIENCE IN RESTORATION MITIGATION********

• If you work at a job you can barely tolerate…
• If you work at a job that doesn’t respect you…
• If you work at a job that fills you with dread the night before
• And if you want a job where you CAN’T WAIT to get to work to see your co-workers and to push yourself to be more successful, and even to make a lot of money…

• Make more money: we pay more than most
• Paid training
• Paid holidays 
• Paid Wellness Days
• Amazing 401(k)
• Benefits, including Medical/Dental/Vision and Life insurance
• Quarterly all-company breakfast meetings that the bosses cook for you!
• A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)

• Travel to damaged homes or businesses and support the cleanup and restoration of water, mold, smoke and fire damaged property. 
• Represent the company to create lasting impressions with our clients that differentiates us from our competition. Demonstrate to all customers, fellow employees and others a sincere concern and interest in each customer and in the services provided to each customer. 
• Is expected to maintain a positive attitude while resolving production, mechanical, and scheduling difficulties which may be encountered from time to time. 
• Demonstrate company services knowledge and continue to educate in technique, equipment, technology, etc 
• Determine and execute proper mitigation and remediation procedures. 
• Responsible for learning and staying up to date with all required programs, including but not limited to DASH, Xactimate, Symbility, MICA, Matterport, etc.
• Oversee all scheduling of jobs and water loss inspections to control unneeded overtime. 
• Effectively communicate project expectations to team members and customers, in a timely and clear fashion. 
• Meet daily with project managers and project coordinators to discuss status of ongoing projects and to supervise that the following requirements are met.
• Files are properly documented and up to date, including but not limited to Dates, Participants and Compliance Tasks. 
• Meet our program's guidelines (response time, initial upload time, final upload & cycle time).
• Train, coach, mentor, motivate, and supervise all mitigation department staff, and influence them to take positive action and accountability for their assigned work. 
• Provide training, expertise and supervision.
• Ensure the compliance with OSHA guidelines as well as Paul Davis safety standards. 
• Ensure that all paperwork, data entry and photos are being completed and are thorough. 
• Assure moisture inspections and documentation is being performed correctly when inspecting & servicing losses. 
• Utilize drying equipment according to company and industry standards. 
• Perform demo services according to company procedures including maintaining a clean work site. 
• Identify and follow all company procedures regarding potential lead and asbestos containing materials. 
• Have a great knowledge and understanding of the IICRC S500 and S520. 
• Identify and resolve client concerns promptly. 
• Lead team to handle client concerns with a sense of urgency. 
• Lead and project manage large mitigation jobs when needed.
• Make sure the calendar/compliance tasks are current and updated in a timely manner.
• Answer phone calls from staff 24/7/365 and respond to jobs when needed. 
• Perform Job site inspections of crew to ensure quality control.
• Participates in annual performance reviews for water loss staff. 
• Ensure mitigation department vehicles and equipment are kept clean and organized at all times. 
• Assist other production departments when needed. 
• Perform other duties as needed or assigned. 
• Manager is task oriented, a problem solver, is empathetic, passionate and excited. 
• You are a winner with a provable track record of success. 
  
  

• You work hard
• You love working with a team
• You’re tech savvy
• You love to challenge yourself and you want to learn
• You are resourceful
• You understand the importance of serving others (your team members and our customers)
• You understand and are willing to follow our core values: 
  • Deliver what you promise
  • Respect the individual
  • Have pride in what you do
  • Practice continuous improvement
    
    

• Must be able to have flexible availability including weekends and some nights.
• Must have strong communication skills. 
• Must have mitigation experience.
• Must be able to work with other technicians and staff to ensure the highest level of customer satisfaction and technical correctness of the completed job. 
• Must be able to utilize phone, cell phone, text, email and internet efficiently.
• Must be motivated to work independently and multi-task.
• … Knowledge on DASH, Xactimate or Symbility is a PLUS! 
  
  

• Medical Insurance
• Dental Insurance
• 401k
• Overtime Available