Warranty Data Administration Analyst

APR Staffing

Detroit, MI

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JOB DETAILS

SKILLS

Analysis Skills, Claims Processing, Data Administration, Data Analysis, Data Collection, Data Sets, Data Visualization, Diversity Recruiting, Documentation, Failure Analysis, Metrics, Power BI, Problem Solving Skills, Recruiting/Staffing Agency, Reporting Dashboards, Reporting Skills, Tableau, Technical Analysis, Technical Recruiting, Testing

LOCATION

Detroit, MI

POSTED

1 day ago

Title: Warranty Data Administration Analyst
Job #: 25825
Location: Hybrid - Detroit, MI
Duration: 1 year contract

*Analyzes data and develops reports on the overall performance of business segments; develops metrics to measure various characteristics of the business
• Analyze technical warranty issues by gathering and reviewing warranty/service, documentation, vehicle/engine/exhaust aftertreatment design details and dealership diagnostic and repair practices.
• Assist in failure analysis through examination and testing of failed engine/exhaust aftertreatment system components.
• Assist in developing and documenting reliable and comprehensive warranty test and evaluation procedures.
• Assist in providing technical analysis and coordination for onsite joint inspections with the component supplier.
• Interface with repair facilities to assist in resolving warranty claim issues.
• Assist in technical warranty claim appeals and assign responsibility.
• Assist in developing technical component warranty evaluation documentation consistent with service and warranty documentation.
• Assist in coordinating with Service Engineering to ensure proper failure diagnostics.
• Interface with internal departments, repair facilities and suppliers to gather information, report findings and develop documentation.
• Attend meetings, as required, to assist in gathering information, reporting findings and assist in the decision making process concerning warranty claims issues.
• Combines a good level of understanding on how business operates with analytical ability to sift effectively through data available, overlaying all this with the technical competency to illustrate this analysis to stakeholders and the wider business
• Utilize methods of combining charts, maps, timelines and infographics into comprehensible dashboards; may create visualizations of data sets in a user-friendly and easy-to-understand way to facilitate business decision making
• Good understanding of Tableau, Power BI, and Snowflake.

Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

Warranty Data Administration Analyst

APR Staffing

Detroit, MI

About the Company

APR Staffing

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