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Warranty Assistant Manager

Group 1 Automotive, Inc.

Houston, Texas

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JOB DETAILS
SKILLS
Accounting, Automotive Industry, Billing, Coaching, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Disciplinary Action, ERP (Enterprise Resource Planning), High School Diploma, Human Resources, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Reconciliation, Retail, Sales, Strategic Planning, Team Lead/Manager, Team Player
LOCATION
Houston, Texas
POSTED
19 days ago
About Us: Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward. Overview:

Group 1 Automotive is seeking a detail-oriented and driven Warranty Assistant Manager to support and oversee warranty accounting and operational activities across multiple dealerships. This role is responsible for leading team members involved in warranty reconciliations, manufacturer statement processing, aging schedules, reporting, and daily dealership support activities.

Responsibilities:
  • Overall Account reconciliation assessment at month-end
    • Daily communication assessment activity for all dealerships
    • Various monthly statements/invoices from the vehicle manufacturer
    • Maintaining various other aging account schedules
    • Creating and managing warranty performance reports and metrics
  • Accomplish General Accounting human resource objectives by:
    • Selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
    • Communicating job expectations
    • Planning, monitoring, and appraising job contributions
    • Adhering to policies and procedures
  • Meet General Accounting operational standards by:
    • Implementing productivity performance standards (i.e., Key Performance Metrics)
    • Contributing information to strategic plans and reviews
    • Implementing production, productivity, quality, and customer service standards
    • Resolving problems
    • Identifying system improvements
  • Maintains financial security by adhering to internal accounting controls
  • Protects the organization’s value by keeping information confidential
Qualifications:
  • 1-3 yr Team Lead/Supervisory/Manager level experience
  • Prior dealership experience preferred; not required.
  • Basic accounting knowledge.
  • Experience using CDK and/or ERP systems preferred.
  • Ability to work independently and be self-motivated. 
  • Must be able to work extended hours at month-end.
  • Great attitude with high-energy personality.
  • High School diploma required; Bachelor’s, Master’s, and/or Certifications preferred.

 

Equal Opportunity Employer: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.

About the Company

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Group 1 Automotive, Inc.