Coaching, Communication Skills, Continuous Improvement, Detail Oriented, English Language, Establish Priorities, Follow Through, Forecasting, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Multilingual, Multitasking, Onboarding, Order/Customer Fulfillment, Performance Metrics, Process Improvement, Safety Compliance, Safety/Work Safety, Spanish Language, Standard Operating Procedures (SOP), Team Lead/Manager, Training Program Development, Training Program Evaluation, Training/Teaching, Warehousing
A Day in the Life
As a Training Supervisor, you will play an important part in providing direction to the training team by ensuring all functions related to onboarding and training with in-house NRI Trainers and employees on job specific operations functions are met. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.
The following schedule is available for this role:
Monday - Friday, 8:00am - 4:30pm
Starting Pay:
$62,500 - $67,500 annually
Location:
3591 Volunteer Blvd. Henderson, NV 89179
All About You
What You'll Bring to the Role:
- Excellent communication and interpersonal skills
- Proven experience with building relationships and motivating others
- Ability to multitask and prioritize duties, follow through assignments with minimal direction, with a strong attention to detail
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Experience in leading and training Trainers to ensure all assigned activities are performed effectively and efficiently
- Has the ability to be flexible and adapt to changing priorities.
- Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
- 3+ years of warehouse experience and /or leading a training team, Bachelor's degree a plus
- Proficient with Microsoft 365 (Word, PowerPoint, Outlook, Excel, and SharePoint)
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
- Bilingual (Spanish/English) preferred but not required
Things You Will be Doing
- Ensures the training, cross-training and development of Trainers
- Coach, counsel, and inspire Trainers and employees to not only meet but exceed required performance metrics
- Create training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP's along with driving continuous improvement initiatives within training processes and implementing related projects.
- Host and facilitate Equipment Operator certification classes and in‑house training.
- Reinforce safety practices and support incident reduction efforts including but not limited to performing three safety observations weekly.
- Monitor Training Hours and ensure training records and documentation are accurate and up to date
- Exhibit and practice positive communications and team-building skills with trainees to ensure a consistently professional environment
- Collaborate with the DC Manager's and Training Manager by planning labor training requirements based on forecast
- Complies with all safety policies, practices, and procedures. Reports all unsafe activities to the supervisor or and Safety Manager
- Keeps work and storage areas in a safe, clean, and tidy condition at all times
- Performs other duties as requested
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.