Location: Columbus, OH (Warehouse)
OVERVIEW
IKE Smart City connects cities with people through its interactive kiosk platform, IKE, with vivid, life-size
touchscreen displays, providing an ever-expanding suite of applications that helps them to explore the
very best a city has to offer. Your work in our Company will allow tens of thousands of pedestrians,
every day, to discover and navigate cities, including finding food, shopping, events, and social services.
It will also allow them to share feedback with cities and stay informed of important events. Visit
ikesmartcity.com to learn more.
As Warehouse Specialist, you will be responsible for the installation preparation and Quality Control (QC)
of interactive kiosks in the warehouse, including configuration, testing, and troubleshooting. This role
involves ensuring proper hardware and software functionality, network connectivity, and user interface
optimization for seamless operations. The ideal candidate will have experience in hardware installation,
software configuration, and network troubleshooting. Duties will include lifting and moving tools and
equipment, assisting with receiving and shipping inventory, and standup and QC work for new inventory.
In addition, a candidate will find success in this position if they thrive in a fast-paced environment and
can successfully juggle multiple, complex projects. Flexibility is a must as our culture drives
collaboration and values an enthusiastic “can do” attitude and creative thinking.
WHAT YOU WILL DO
Installation & Setup: Physically install and position interactive kiosks in the warehouse.
Software Configuration: Load, configure, and test kiosk software applications, ensuring proper
functionality.
Networking: Connect kiosks to the warehouse network (Wi-Fi/LAN) and configure settings for
seamless integration.
Testing & Validation: Perform system diagnostics, test interactive features, and ensure optimal
performance.
Troubleshooting: Identify and resolve hardware, software, or connectivity issues that arise
during commissioning.
Maintenance & Documentation: Maintain logs of installations, issues, and resolutions for future
reference.
Safety Compliance: Follow warehouse safety protocols while handling electrical equipment and
installations.
ABOUT YOU
Tenacity to drive projects forward by creatively solving problems, bringing resources to bear,
working through or around obstacles, and engaging key internal and external personnel. Self-
driven and does not need to be told what to do.
Treats obstacles as challenges to overcome to achieve success, rather than as reasons to fail.
Conceives of and applies creative solutions to problems that block success. Focuses on
solutions rather than problems.
Stays on top of details and remains organized to ensure that the installation process goes
smoothly.
Communicates well to make sure people have the right information to move projects forward,
and lets stakeholders know when they need to act to head off problems.
Highly organized with strong communication skills. Able to juggle multiple projects, priorities,
and stakeholders. Strong attention to detail, especially in troubleshooting.
Flexible and versatile to thrive in a dynamic, fast-paced “start-up” environment.
2 or 4-year degree is positive but is not required.
Minimum of 1-year professional experience in related field is preferred.
Ability to travel throughout the country as projects demand.
Comfort and experience in trade work preferred.
Familiarity with basic hand and power tools, including screwdrivers, sockets, pliers, drills, etc.
PREFERRED EXPERIENCE
Previous experience in warehouse technology installations.
Experience with touchscreen interfaces and user experience optimization.
WORK ENVIRONMENT
Warehouse setting with potential exposure to industrial noise and equipment.
Requires physical activity, including lifting and moving hardware.
May require flexible work hours to meet project deadlines.
If you’re ready to be part of an innovative team optimizing warehouse operations with interactive
technology, apply today!