At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Warehouse Replenishment Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Warehouse Replenishment Team Member will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.The Warehouse Replenishment Team Member performs functions directly related to maintaining appropriate stock levels in the warehouse in accordance with safety guidelines and Dollywood procedures. This Host will also provide operational support and facility upkeep while providing excellent customer service to guests.Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Summary of Essential Job Functions and Responsibilities:Hosts must ensure all available inventory is fully stocked is maintained in an organized manner on a daily basis, communicating shortages to warehouse leadership as appropriateMatches sales orders/transfer document with orders, verify counts and communicate discrepanciesMust be able to safely operate heavy equipment such as forklifts, pickers, etc.; appropriate training will be providedMaintains a high degree of attention to detail and concentration to sustain an ordinary routine with minimal supervisionHosts must follow all policy and procedures relating to Inventory Control including, but not limited to receiving, price ticketing, processing paperwork, inventory audits, product transfers and ordersRepresents the Dollywood Company in a friendly and professional manner to guests, vendors, suppliers and fellow hostsSupports all teammates with words, behavior and actions that are in alignment to attain locations budgeted profit and maintain a positive work environmentSupports Warehouse delivery team with pickups and deliveries, as neededSupports merchandise and games locations within Dollywood properties to transport inventory, replenish and set up, as neededFollows all Merchandise Operational Policies and Procedures effectively and adheres to all Merchandise Safety Guidelines. Reports any safety issue to their immediate supervisor immediatelyHosts ensure they are up to date on all company and divisional communications through communication boards and bindersSupports and exhibits behaviors that are in alignment with our Company Vision, Mission, and Core ValuesProtects the privacy and security of our guests and coworkers, including PCI complianceManagement reserves the right to change and/or add to these duties at any timeEducation and Experience Required:Must be a minimum of 18 years of ageHigh School diploma or equivalentPrevious sales or warehouse work experience preferredComputer experience operating Microsoft Office Programs, generate reports, printing and inventory systems preferredMust have valid drivers license, proof of auto liability insurance and acceptable motor vehicle driving recordKnowledge, Skills, and Abilities:Must project Dollywood's image by being genuinely friendly and caring and by taking pride in their workMust be self-motivated and disciplinedMust respond appropriately to workplace changes, and resolve issues in a positive mannerMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust be willing to constantly improveMust have professional appearance with good personal hygieneMust have good written and verbal communication skills to effectively communicateMust promote and support a "team" work environment by cooperating and helping co-workersMust be sensitive to the needs of our Guests and feel empowered to action to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust reflect Dollywood's core values through the lens of dignity and respectAble to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employeesAble to have manual dexterity necessary to complete all job dutiesAble to sit and/or stand for long/short periodsAble to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysAble to comprehend instructions and retain informationAble to tolerate a fast-paced environmentAble to prioritize tasks and complete assignments on timeAbility to analyze and remember information to make decisionsAble to work indoors and outdoorsAbility to move about and react quickly in emergency situationsAble to add, subtract, multiply and divide with accuracyAble to tolerate detergents and chemicalsAbility to withstand temperature ranges from 0 to 140 degrees and various climatic conditions (i.e., humidity/wetness, dryness/sunlight) due to lack of temperature-controlled shops and location of outdoor cartsMust be able to effectively communicate with fellow Guests and Hosts using approved communication methodsPhysical and Cognitive RequirementsLifting and Carrying: Position may require occasional to frequent lifting of up to 50lbs. utilizing company's safety guidelines for safe liftingMobility:Position may require intermittent toprolongedsitting,standingand/or walking for duration of shift, up to 13 hours. Employees may alsobe requiredto travel to various areas on property which may include changes in terrain,stairsand uneven surfacesRepetitive Movements:This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands,armsor other body parts as part of typical job functionsEnvironmental Conditions:This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees maybe requiredto work indoors and outdoorsCognitive and Sensory Requirements:This position requires strong cognitive skills, including the ability to think critically, solve problems, process andretaininformation, have attention todetailand communicate effectively using approved methodsThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.