$85,000–$115,000 Per Year
Best Practices, Change Management, Communication Skills, Computer Skills, Customer Support/Service, Diversity, Employee Assistance Plan, Health Plan, Interpersonal Skills, Leadership, Logistics, Operational Communications, Operations Management, Operations Planning, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Management, Safety Process, Safety Training, Safety/Work Safety, Supply Chain, Team Building, Tuition Reimbursement, Warehousing, Workforce Planning, Writing Skills
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Operations Outbound Manager:
Schedule: Monday-Friday 12PM-9PM
Major Responsibilities:
- Manages and coordinates the activities of outbound ensuring a productive, safe and inclusive work environment.
- Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
- Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
- Ensures proper safety focus and required safety processes/training are implemented.
- Maintains functional plans around workforce planning, communications planning, and operational planning.
- Understands and demonstrates Essendants Core Values.
- Performs other duties as assigned.
Skills/Knowledge Required:
- Excellent interpersonal and leadership skills.
- Excellent written and verbal communication skills.
- Strong planning, change management and organizational skills.
- Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
- High degree of initiative, team building and dedication to effective positive change.
- Intermediate computer skills.
Education and Experience:
- Bachelor's degree in Business, Logistics or related discipline preferred.
- Minimum five years of managing people and processes in Outbound.
Salary Range: $85,000-$115,000
Benefits:
- Health benefits (Medical, Dental, Vision)
- 401k with matching
- Company Holidays
- Overtime Pay for hourly employees
- Paid Vacation, Floating Holidays, and Sick Time
- Maternity and Parental leave benefits
- Employee discount
- Tuition Reimbursement
- Employee Assistance Program
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
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