Warehouse Operations Trainer

Overview

The Warehouse Operations Trainer is responsible for developing, delivering, and maintaining training programs that ensure warehouse employees are fully equipped to perform their roles safely, efficiently, and in compliance with company standards. This role supports onboarding, upskilling, process improvement, and continuous learning across all warehouse functions.

Responsibilities

• Train new hires in warehouse processes, equipment operation, safety procedures, and company policies.
• Conduct ongoing skills training for existing employees, including refresher courses and cross‑training.
• Develop training materials such as SOPs, job aids, checklists, videos, and hands‑on demonstrations.
• Evaluate employee performance during and after training to ensure competency and readiness.
• Maintain training records and track certifications, compliance requirements, and skill progression.
• Partner with warehouse leadership to identify training needs, skill gaps, and process improvements.
• Ensure safety compliance by reinforcing OSHA standards, equipment safety, and proper handling procedures.
• Support continuous improvement initiatives by helping implement new processes, technologies, and best practices.
• Provide coaching and feedback to employees to reinforce correct procedures and performance expectations.
• Assist with audits by ensuring documentation and training compliance are up to date.

Qualifications

• Experience in warehouse operations, logistics, or distribution.
• Strong understanding of warehouse equipment (e.g., forklifts, pallet jacks, RF scanners).
• Excellent communication and presentation skills.
• Ability to train individuals with different learning styles and skill levels.
• Strong organizational skills and attention to detail.
• Ability to work in a fast‑paced, physically active environment.
• Knowledge of safety regulations and warehouse best practices.
• Strong understanding of MS Suite
• Preferred Qualifications
• Prior experience as a trainer, lead, or supervisor in a warehouse environment.
• Certification in forklift training or safety instruction.
• Experience with Learning Management Systems (LMS).

Physical Demands:

• Ability to stand, walk, bend, and lift items typically up to 50 lbs.
• Comfortable working in warehouse conditions (temperature variations, noise, etc.).

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!