Job Overview
A fast-paced, high-volume warehouse operation is seeking a highly organized and detail-oriented Warehouse Operations & Office Manager to support daily logistics, inventory, and administrative functions. This role partners closely with leadership in a small, high-accountability team and is ideal for someone who thrives in a dynamic environment and enjoys bringing structure and efficiency to operations.
Key Responsibilities
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Oversee daily warehouse and office coordination to ensure smooth, efficient operations
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Manage the full lifecycle of shipments, including scheduling, tracking, and issue resolution
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Act as the primary point of contact for carriers, drivers, and internal teams regarding logistics
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Maintain accurate, up-to-date inventory records and quickly resolve discrepancies
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Execute regular inventory audits and partner with warehouse staff to ensure alignment between physical and system counts
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Process and manage purchase orders, sales orders, and shipping documentation with a high level of accuracy
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Utilize WMS, ERP systems, and Excel to track performance, generate reports, and support decision-making
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Support financial processes by assisting with invoicing, expense tracking, and basic reconciliations
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Identify inefficiencies in workflows and implement process improvements to increase accuracy and productivity
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Serve as the communication bridge between warehouse operations and administrative functions
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Prioritize and manage multiple tasks in a fast-paced environment while maintaining attention to detail
Qualifications
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3–7+ years of experience in warehouse operations, logistics, or office management
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Strong proficiency in WMS, ERP systems, and Microsoft Excel
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Excellent organizational skills and attention to detail
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Ability to work in a fast-paced, high-volume environment
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Basic bookkeeping knowledge (QuickBooks or similar preferred)
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Strong communication and problem-solving skills
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Self-starter with a proactive, ownership mindset
What We're Looking For
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Someone who can bring structure and organization to a fast-moving environment
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Comfortable working in a small team with high accountability
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Dependable, detail-oriented, and able to multitask effectively
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Able to balance administrative responsibilities with operational coordination
EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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