The Warehouse Supervisor is responsible for leading daily warehouse operations while developing associates, driving operational excellence, maintaining inventory accuracy, and ensuring compliance with all safety, quality, and regulatory requirements.

Warehouse Operations Leadership 

• Direct and supervise daily warehouse operations, including receiving, put away, replenishment, picking, shipping, staging, and inventory control. 

• Develop labor plans that align staffing with production requirements and customer demand. 

• Monitor operational KPIs throughout the shift and balance labor resources to maximize efficiency. 

• Remove operational roadblocks quickly and ensure warehouse execution supports Manufacturing, Quality, and Customer Service. 

People Leadership 

• Directly supervise Material Handler I, II, III associates and Material Handler Leads. 

• Conduct performance evaluations, coaching sessions, attendance discussions, and performance improvement plans. 

• Recruit, interview, onboard, train, and develop warehouse associates. 

• Promote accountability, engagement, and professional conduct across the department. 

• Build succession plans for future Leads and Supervisors. 

Safety Leadership 

• Foster a proactive safety culture and ensure compliance with OSHA and Neogen safety requirements. 

• Conduct routine safety observations and lead incident investigations involving near misses, injuries, and unsafe conditions. 

• Ensure corrective actions are documented and completed. 

• Verify compliance with PIT certifications, PPE, GMP, Lockout/Tagout, and warehouse safety standards. 

• Stop operations immediately when safety or quality conditions present unacceptable risk. 

Inventory & Quality Management 

• Maintain overall inventory accuracy and ensure SAP S/4HANA EWM transactions accurately reflect physical inventory. 

• Oversee inventory adjustments, root cause analysis, and warehouse audits. 

• Partner with Inventory Control and Quality to resolve discrepancies and implement corrective actions. 

• Ensure FIFO/FEFO compliance, lot and batch accuracy, expiration-date control, and complete product traceability. 

Operational Excellence 

• Drive Lean and Continuous Improvement initiatives that improve warehouse throughput, labor utilization, inventory accuracy, and organization. 

• Reduce transaction errors and eliminate operational waste through standard work, data review, and root cause analysis. 

• Lead approved improvement projects and promote sustained team adoption. 

Training & Workforce Development 

• Ensure associates complete all required safety, quality, process, equipment, and SAP EWM training. 

• Maintain training matrices and verify associate competencies through observation and work validation. 

• Develop Material Handler III associates into future Leads, develop Leads into future Supervisors, and support cross-training across warehouse functions. 

Cross-Functional Leadership 

• Partner with Manufacturing, Planning, Quality, Transportation, Customer Service, Procurement, Engineering, SAP Support, and Inventory Control. 

• Resolve operational issues before they impact production schedules, inventory integrity, or customer shipments. 

• Communicate department status, material risks, staffing constraints, delays, and recovery plans to stakeholders and leadership. 

Compliance & Documentation 

• Maintain compliance with OSHA, FDA, GMP, ISO, Neogen SOPs, warehouse work instructions, and SAP EWM governance. 

• Maintain complete, accurate, and audit-ready records and documentation. 

• Support customer audits, internal audits, and regulatory inspections; ensure findings are addressed promptly. 

Financial & Business Performance 

• Monitor labor productivity, overtime, equipment utilization, inventory losses, warehouse expenses, and department KPIs. 

• Recommend staffing, equipment, layout, and process improvements to warehouse leadership. 

• Use operational data to establish priorities, improve performance, and support business objectives.