Warehouse Manager

512Financial - Westborough, MA, United States

Join a Thriving E-Commerce Company as a Warehouse Manager

Are you a hands-on leader who thrives on operational efficiency and team building? If you’re someone who can spot a process improvement from across the warehouse floor and loves driving results in a fast-paced, entrepreneurial environment, this role is for you!

About the Company:

Our client is a rapidly growing e-commerce business. Since their founding, they have become a go-to resource for students, educators, and STEM teams throughout the country and internationally — listening directly to the community and building solutions to their challenges. With a dynamic, mission-driven team, they are poised for continued growth and looking for the right leader to take their warehouse operations to the next level.

About the Role:

As the Warehouse Manager, you will own the entire order fulfillment operation — from receiving and inventory management to the final delivery of every product. You’ll lead a team of 4–6 warehouse personnel while staying hands-on, ready to jump on a forklift or assist wherever needed. Your experience in e-commerce fulfillment, eye for efficiency, and Lean mindset will directly shape the customer experience and fuel the company’s growth.

Key Responsibilities:

• Manage all e-commerce fulfillment operations, including receiving and storage, inventory management, and order fulfillment
• Oversee daily picking, packing, and shipping to ensure accurate order fulfillment, on-time delivery, and complete customer satisfaction
• Lead a team of 4–6 warehouse personnel; manage workflow, quality, and workload balance to keep operations running efficiently
• Manage production and light assembly operations, including plastic sheet cutting, product kitting, counting, and packaging
• Utilize WMS and ERP systems to monitor inventory levels, track shipments, and maintain inventory accuracy
• Use, teach, and enforce Standard Operating Procedures (SOPs); train and mentor warehouse staff on best practices
• Supervise safe and effective operation of all production and warehouse equipment
• Monitor efficiency, identify improvement opportunities, and drive Continuous Improvement using 5S and Lean Manufacturing principles
• Ensure compliance with all state and federal safety regulations, equipment maintenance requirements, and best practices for a safe, clean environment

What You’ll Bring:

• Operational Leadership: Energetic and hands-on, with the ability to lead a team while remaining deeply engaged in day-to-day operations
• E-Commerce Expertise: Proven fulfillment experience including picking/packing, shipping and receiving, material handling, inventory management, and light assembly
• Process Improvement Mindset: Self-motivated to identify and drive improvements; practical experience with Lean Manufacturing and 5S
• Tech Savviness: Experience with ERP and WMS systems; familiarity with NetSuite and/or RF-Smart is a plus
• Adaptability: Quick learner who thrives on change and can pivot confidently in a fast-moving environment
• Attention to Detail: Strong focus on quality, accuracy, organization, and cleanliness

Requirements:

• Trade School Diploma, Associate’s, or Bachelor’s Degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related technical field
• 3–5 years of experience in a warehouse and fulfillment management role for a small or medium-sized company
• 2–3 years of experience in a leadership or supervisory role in a warehouse or manufacturing environment
• Hands-on fulfillment experience including picking/packing, shipping and receiving, material handling, inventory management, and light assembly
• Experience with ERP and WMS systems; NetSuite and/or RF-Smart experience is a plus
• Experience operating a forklift and other warehouse equipment
• Valid Driver’s License and clean driving record

Why You’ll Love Working Here:

• Immediate full-time employment with competitive compensation
• Comprehensive benefits, including healthcare plans
• Flexible schedules, paid holidays, and generous paid time off (PTO)
• An entrepreneurial, mission-driven team where your contributions make a real impact
• The opportunity to be part of continued growth in a dynamic, fast-moving company

Ready to lead a warehouse operation that’s making a difference? Apply now and take the next step in your career with a company that values initiative, ownership, and people.

Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: https://512financial.com/contact/

Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: https://512financial.com/contact/