KNOWLEDGE, SKILLS, AND ABILITIES
Required:
Bachelor’s degree in Business Administration or related field, extensive warehouse management systems experience
5+ years progressively responsible experience in managing warehouse operation
Intermediate proficiency with Microsoft Office products (specifically Excel and Word)
Proven leadership abilities to effectively develop, direct, and motivate
Strong analytical, attention to detail, organizational skills and the ability to problem solve, multitask, and prioritize work
Excellent communication, time management skills
Can work independently or collaboratively to accomplish objectives and is able to interact effectively with all levels of management
Ability to work weekends if the business requires, and the ability to obtain forklift certification and operate as needed
Abitliy to frequently walk, climb stairs, bend/twist, and occasionally lift up to 50lbs.
Preferred:
ESSENTIAL DUTIES
Plan, direct and control a wide variety of operational assignments through management, clerical and warehouse staff.
Follow broadly based directives and operate independently in accomplishing organizational goals.
Communicate with management on operational issues, utilization of schedules and statistical analysis on a daily basis.
Use sound judgment in analyzing issues, and establishing innovative solutions.
Recognize the importance and provides excellent customer service to both external and internal customers and develop methods that will improve customer satisfaction.
Systematically handle daily work challenges and adjusts effectively to multiple demands, shifting priorities and rapid change.
Prepare reports for Distribution Center Management regarding department performance standards.
Establish and communicate performance metrics, standards and objectives.
Management Duties:
Train, counsel and develop direct reports.
Collaborate with Human Resources to recruit, develop, and train staff.
Ensure compliance with Company, OSHA, DOT, and housekeeping regulations.
Recommend salary adjustments, promotions, transfers, disciplinary action, dismissals and terminations.
Set challenging and productive goals for team and hold them accountable.
Coach and counsel direct reports on performance issues and takes corrective action if needed.
Conduct meetings with direct reports to keep them informed of current problems, changes and new developments in the department and Company.
Manage time and attendance of direct reports according to Company policies and procedures.
Plan, schedule, and assign workload as well as monitor work productivity and recommend/ implement changes as needed.
Complete performance appraisals within assigned timeframes.
Cross train direct reports to maximize productivity and provide coverage of all functions. Administer all policies and procedures accordingly as set forth by DON.
Perform other duties as assigned
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