Coaching, Communication Skills, Conflict Resolution, Continuous Improvement, Identify Issues, Leadership, Logistics, Order/Customer Fulfillment, Process Improvement, Record Keeping, Safety Standards, Shipping/Receiving, Standard Operating Procedures (SOP), Third-Party Logistics (3PL), Warehousing
Warehouse Lead
Pay: Starting at $21.00/hour+
Schedule: M-F, 8am-4:30pm
About the Role
We're hiring an experienced Warehouse Lead to join our team at our Port of Tacoma facility, supporting a fast-paced 3PL account. This is a hands-on leadership role for someone who leads by example, takes ownership of their area, and holds their team accountable to high performance and process standards. If you're a motivated, reliable leader looking to grow your career in logistics, we want to hear from you.
What You'll Do
- Lead, coach, and motivate warehouse team members on a daily basis
- Take ownership of assigned area(s), ensuring productivity, accuracy, and safety standards are met
- Hold team members accountable to performance expectations and standard operating procedures
- Support day-to-day 3PL account operations, including receiving, put-away, order fulfillment, and shipping
- Monitor workflow and proactively identify opportunities for process improvement
- Serve as a point of contact for escalations and troubleshooting on the warehouse floor
- Maintain accurate records using the Warehouse Management System (WMS)
- Model strong attendance, work ethic, and professionalism for the team
What We're Looking For
- Prior warehouse and/or team-lead experience required
- 3PL (third-party logistics) experience strongly preferred
- Strong leadership, communication, and conflict-resolution skills
- Reliable attendance and a consistent, dependable work history
- A growth mindset with a drive for continuous improvement
- Experience with Warehouse Management Systems (WMS) is a plus, but not required
- Ability to work in a fast-paced, physically active warehouse environment
Why Join Us
- Competitive starting pay at $21/hour
- Opportunity to grow into higher-level operations and leadership roles
- Be part of a team that values ownership, accountability, and continuous improvement
EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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