Cost Control, Health Plan, Healthcare, Healthcare Providers, High School Diploma, Identify Issues, Intellectual Property (IP), Inventory Management, Managed Care, Operations, Operations Processes, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Process Improvement, Service Delivery, Shipping/Receiving, Staff Training, Time Management, Warehousing
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Location: Fulltime onsite in Clinton, PA.
Role:
The OTC Warehouse Lead will be responsible for leading fulfillment coordinators in performing daily operations including one or more of the following: receiving, inventory control, order picking and/or order packing.
Responsibilities:
- Actively perform normal duties (pick/pack/receive/conduct cy cl e counts) in assigned area while being the go-to person for issues, questions, problem solving etc.
- Maintain minimum labor and production standards for one's own production in assigned area.
- Support the fulfillment supervisors in overseeing and coordinating the dail y operations in the fulfillment center and take on supervisor duties in the event of their absence.
- Have the ability to troubleshoot and recognize the need for escalation to a supervisor for issues presented.
- Effectively and efficiently work as a liaison between supervisors and warehouse staff.
- Support warehouse staff and ensure their tasks are completed in a timely and efficient manner and take a “hands on” approach.
- Quickly and accurately problem solve any issue with the order fulfillment process.
- Train warehouse staff, including new hires.
- Promote safety and standard operating procedures. Ensure the warehouse is clean and organized and
- safety policies and operating procedures are followed.
- Accurately and quickly answer questions related to their area of focus (Pick/Pack/Receiving & Inventory).
- Effectively prepare for and run the start of shift meetings in supervisor's absence.
Requirements:
- High school diploma or equivalent
- 1+ years experience in lead warehouse role
- 3+ experience in warehouse
NationsBenefits is an Equal Opportunity Employer