Sign upLog in

Warehouse - Distribution & Fulfillment Specialist

RUAN

Madison, MS

Apply
JOB DETAILS
SKILLS
Administrative Skills, Billing Records, Calendar Management, Communication Skills, Computer Skills, Continuous Improvement, Corporate Policies, Cost Control, Cross-Functional, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Distribution Management, Distribution Warehousing, Document Management, Documentation, Email Management/Administration, Employee Orientation, Establish Priorities, Human Resources, Inventory Management, Inventory Reports, Leadership, Mail Processing, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, OSHA, Onboarding, Operational Strategy, Operational Support, Order Processing, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Process Improvement, Process Management, Project/Program Coordination, Quality Assurance, Quality Control, Quality of Care, Regulations, Safety Compliance, Sales Qualification, Shipping/Receiving, Supply Chain Management, Systems Administration/Management, Systems Maintenance, Time Management, Training/Teaching, Warehousing, Writing Skills
LOCATION
Madison, MS
POSTED
Today
This position works on site in Madison, MS

Schedule: Monday - Friday

Start Time: Between 8:00A - 9:00A (10-hour shift)

The Distribution & Fulfillment Specialist provides administrative and operational support to warehouse management, helping ensure efficient order processing, inventory tracking, and shipping coordination. This role involves managing documentation, updating systems, communicating with internal teams and carriers, and assisting with scheduling and workflow planning. The assistant helps maintain accuracy in inventory records and supports continuous improvement of fulfillment processes. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced warehouse office environment are essential for success.

Responsibilities:

Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:
  • Provide comprehensive administrative support to warehouse leadership, including managing phone and email communications, coordinating mail distribution, maintaining office and operational supply inventories, and ensuring accurate tracking of payroll, attendance, and billing records.
  • Maintain and update critical warehouse management systems (WMS) ensuring data accuracy and adherence to established deadlines. Support the development, tracking, and reporting of key performance indicators (KPIs), delivering timely insights to both internal and external stakeholders
  • Serve as a professional point of contact for customer service inquiries, supporting the local management team by ensuring timely, accurate, and solution-oriented communication with customers and operational partners.
  • Coordinate and support quality control initiatives by tracking claims, investigating non-compliant shipments, and presenting findings to management to drive accountability and continuous process improvement.
  • Assist in the execution of safety and compliance programs, including coordinating training sessions, supporting inspections, and facilitating required compliance activities such as random drug screenings.
  • Support the implementation and ongoing optimization of warehouse management systems (WMS), including assisting with system setup, data entry, process documentation, and coordination with operations and IT teams to ensure efficient adoption and functionality
  • Partner with Human Resources and recruiting teams to support onboarding processes, including new hire documentation, orientation scheduling, and cross-functional coordination to ensure a seamless onboarding experience.
  • Identify, track, and evaluate continuous improvement opportunities; provide data-driven recommendations to enhance operational efficiency, reduce costs, and improve overall performance
  • Perform other job-related duties and special projects as required.
JOB REQUIREMENTS/MINIMUM QUALIFICATIONS:
Education: High School Diploma/GED or equivalent work experience.

Experience: 3-5 years
Type of Experience: Administrative, Clerical, Supply Chain Management, Payroll, or related experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
  • Must be able to meet behavioral expectations and perform in alignment with our guiding principles: people first, safety focus, enduring partnerships, exceptional performance, and continuous improvement.
  • Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access) and ability to learn to work on various software systems (including Warehouse Management System). Demonstrated ability to effectively organize and prioritize workload in a multi-task environment. Must have the ability to accurately enter and audit data. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people. Must have demonstrated a high level of care and respect for all team members. Needs to be self-motivated and be able to work with minimal supervision. Needs to be flexible in work assignments, responsibilities, software programs, and hours and open to change. Duties may vary based upon individual operation or work location.


Physical Demands Of The Job:
Operate office equipment; including telephone, fax machine, personal computer, have reasonable accuracy and keyboarding speed; bend, twist, pull, push and lift up to 25 pounds to accomplish duties of the position; work in excess of 8 hours per day, 40 hours per week, as required to perform essential functions.

Environmental Demands Of The Job:
Employee will work in a warehouse office. These locations may be loud, dirty, dusty, and greasy within OSHA regulations. Will often work around moving machinery. Location will have a high concentration of diesel fumes and other adversities.

Reporting Relationships:
Reports To: Warehouse Operations Leader
Direct Reports: None

Benefits:

Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

About the Company

R

RUAN