Warehouse Customer Service Representative

Geodis

Edwardsville, IL

JOB DETAILS
SKILLS
Administrative Skills, Billing, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, File Management, Food Safety, Logistics, Microsoft Office, Office Equipment, Record Keeping, Shipping/Receiving, Warehousing
LOCATION
Edwardsville, IL
POSTED
2 days ago

Join a global logistics leader as a Warehouse Customer Service Representative

  • Provide excellent customer interactions via phone, email, or in person, handling orders, inquiries, and complaints.
  • Process and verify customer orders, maintain accurate records, and coordinate shipping requests.
  • Track shipments, update customers on order status, and ensure proper invoicing.
  • Maintain strong relationships with customers and report feedback to management.
  • Perform clerical duties, operate office equipment, and manage customer files.
  • Assist with product routing, communicate with transportation teams, and report food safety issues if applicable.


  • Requirements: Minimum 6 months of related experience, familiarity with warehouse systems and Microsoft Office, and strong communication skills.

    Benefits: Competitive pay, flexible schedules, early pay options, healthcare, paid time off, a safe work environment, growth opportunities, and an inclusive culture.

    Discover a dynamic environment focused on career development and teamwork.

About the Company

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Geodis