Warehouse Clerk 1

Sonwil Distribution

Buffalo, NY

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Detail Oriented, Establish Priorities, High School Diploma, Lift/Move 50 Pounds, Loading/Unloading, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Presentation/Verbal Skills, Printing, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Telephone Skills, Warehousing, Writing Skills
LOCATION
Buffalo, NY
POSTED
2 days ago
***This position is located at 200 Sonwil Dr. in Cheektowaga**

As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL's and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.

Duties and responsibilities
  • Provide exceptional customer service
  • Manage and check-in drivers efficiently and effectively
  • Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders
  • Perform data entry as needed
  • Daily communication via telephone calls and emails to internal departments
  • Prioritize and multi-task client requests on a daily basis
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Respond in a prompt and courteous manner to client requests
  • All other duties as assigned
Qualifications
  • High School Diploma or GED
  • Customer service experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Initiative
  • Basic PC skills and MS Office Suite (Excel, Word, Outlook)
  • Ability to work in fast-paced environment
  • Work independently and with team in fast paced environment
Safety Requirements
  • Must wear safety vest.
Physical requirements
  • Must be able to lift up to 50 lbs.
Direct reports
  • None

*Please note that base pay offered may vary depending on job-related knowledge, skills, and experience.

Monday-Friday 9:00am-5:30pm

About the Company

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Sonwil Distribution