Cargo/Freight, Conflict Resolution, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Forklift, Grocery Stores, Mentoring, Order Picking/Packing, Organizational Skills, Pallet Jack, Problem Solving Skills, Regulations, Retail, Safety/Work Safety, Sanitation, Shipping/Receiving, Time Management, Warehousing
Sendik's Food Markets: Join a Century of Excellence. Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.
At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.
If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.
Role Title
Warehouse Order Picker
Manager
Warehouse Manager
Job Summary
The Warehouse Order Picker will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility of the Warehouse Order Picker is to efficiently and accurately select items in the Warehouse to be delivered to our stores. In addition, the Warehouse Order Picker will also be responsible for confirming daily deliveries and stocking items in their correct area.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Work Experience
Duties/Responsibilities:
- Serve customers throughout the store locations while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Daily review of orders from each store in order to accurately select items for delivery
- Pick and pallatize product; ensuring pallet is wrapped, labeled and free from cross contamination
- Daily operation of forklift and pallet jack
- Ensure that all inbound and outbound freight is inspected for damages and refrigerated merchandise is at the correct temperature before receiving or shipping
- Assist with the training and mentoring of new associates in the Warehouse
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other duties as needed
Qualifications:
- Must be a minimum of 18 years of age due to required operation of Warehouse equipment
- Current certification in order to operate forklift, pallet jack, and rider. (Company will compensate if needed)
- Prior warehouse experience is preferred
- Ability to work in different temperature zones, including cold environments (i.e., coolers, freezers)
- Strong sense of team – ability to anticipate the needs of the team
- Strong knowledge of local and state health, sanitation and safety regulations
- Ability to work at a fast paced and efficient manner
- Ability to quickly adapt to changing conditions, priorities and circumstances
- Ability to maintain composure, meet deadlines and work effectively under pressure
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Excellent time management, prioritization and organization skills
- Excellent problem-solving and conflict resolution skills
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 75 pounds