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WalkMe Consultant

Info Way Solutions

Santa Clara, CA

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JOB DETAILS
SKILLS
Apple, Best Practices, Communication Skills, Consulting, Content Development, Continuous Improvement, Cross-Functional, Customer/Client Research, Detail Oriented, Instructional Design, Needs Assessment, Onboarding, Performance Metrics, Team Player, Training/Teaching Materials, User Documentation, User Interface/Experience (UI/UX)
LOCATION
Santa Clara, CA
POSTED
3 days ago
WalkMe Consultant
Location: Santa Clara Valley, CA/Austin, TX

(On-site) (Day 1 in office)

Job Description:
We are seeking a skilled WalkMe Content Developer to join our team. In this role, you will be actively involved in building and managing workflows, developing training content, and maintaining existing materials to ensure a seamless user experience.

Key Responsibilities:
Design, build, and manage workflows within the WalkMe platform to enhance user engagement and navigation for Client applications.
Develop comprehensive training materials and user guides that facilitate effective onboarding and user education.
Collaborate with cross-functional teams at Infosys and Apple to identify training needs and content gaps.
Conduct regular maintenance and updates of existing content to ensure accuracy and relevance.
Analyze user feedback and performance metrics to continuously improve workflows and training resources.
Stay updated on WalkMe features and best practices to leverage new capabilities effectively.

Qualifications:
Proven experience with WalkMe or similar digital adoption platforms.
Strong background in instructional design, content development, or related fields.
Excellent communication and collaboration skills.
Detail-oriented with a passion for enhancing user experience.
Ability to work on-site and adapt to a fast-paced environment.

About the Company

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Info Way Solutions