Administrative Management, Business Administration, Communication Skills, Consulting, Documentation, Interpersonal Skills, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft SharePoint, Microsoft Word, Office Equipment, Operational Support, Outsourcing, Policy Development, Presentation/Verbal Skills, Procedure Development, Process Management, Regulations, Reporting Skills, Service Delivery, Writing Skills
Job Title: Waiting List Specialist
Location: Milwaukee, WI
Type: Contract-to-Hire
Compensation: $21.64/hour
Contractor Work Model: Onsite
Hours: Monday–Friday, 8:00 AM – 5:00 PM CST
Responsibilities
- Manage the day-to-day operations of Housing Choice Voucher waitlists, ensuring accuracy and compliance
- Coordinate the opening, closing, updating, and purging of waitlists as needed
- Supervise Waitlist Clerk(s) and oversee related functions
- Serve as a primary point of contact for applicants, property owners, and general inquiries
- Communicate program rules and requirements clearly to diverse populations
- Maintain accurate documentation and records of all waitlist activities
- Assist in developing and updating policies and procedures related to waitlist management
- Create and maintain Project-Based Voucher (PBV) waitlists as required
- Coordinate SharePoint access and activities with IT and management teams
- Review HUD notices and Federal Register updates, advising on program impacts
- Prepare weekly and monthly reports on waitlist activity and status
- Support departmental operations and perform additional duties as assigned
Requirements- Working knowledge of Housing Choice Voucher (HCV) Program policies and HUD regulations
- Strong written communication skills with the ability to prepare clear documentation
- Proficiency in Microsoft Office (Word, Excel, and related applications)
- Ability to explain program requirements effectively to diverse audiences
- Experience managing ongoing processes and preparing regular reports
- Excellent verbal and interpersonal communication skills
- Comfortable using office equipment, computers, and related systems
- Associate’s degree or at least two (2) years of college coursework in Business Administration, Management, or a related field, or equivalent work experience
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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System One
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.
2,500 to 4,999 employees
Staffing/Employment Agencies