Location HybridMedidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.About our CompanyMedidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36000 trials and 11 million patients Medidata offers industry-leading expertise analytics-powered insights and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidatas seamless end-to-end platform to improve patient experiences accelerate clinical breakthroughs and bring therapies to market faster. Discover more at www.medidata.com.About the TeamWe are seeking a seasoned and strategic Vice President of Professional Services Data Experience to build lead and scale our high-impact data consulting and implementation practice. This executive role is responsible for the entire Professional Services PS lifecycle ensuring our customers achieve maximum value from their data investments and our platform.You are a player-coach at heart-a strategic leader who can command a room with a C-suite executive a data-savvy expert who can guide a team through a complex analytics strategy and a proven people manager who excels at mentoring and scaling a world-class team. You will own the P&L for the PS division drive operational excellence and be the executive face of our data services.Responsibilities1. Strategic Leadership & VisionDefine and execute the multi-year vision and strategy for the Data Experience Professional Services organization.Develop a clear services-offering portfolio e.g. implementation data strategy analytics consulting governance workshops custom dashboards that aligns with our product and drives customer outcomes.Act as the key executive stakeholder for our largest and most strategic clients building relationships and serving as a trusted data advisor.Partner with the C-suite and Product leadership to provide critical voice of the customer feedback influencing the product roadmap based on field-level data insights.2. Team Leadership & People ManagementLead mentor and inspire a diverse global team of data consultants solution architects project managers and analytics specialists.Scale the organization by attracting hiring and retaining top-tier data and services talent.Demonstrate proven people management excellence by fostering a culture of high performance collaboration and continuous learning.Develop career paths training programs and a performance management framework to ensure team members are growing and succeeding.Manage and develop other managers building a strong leadership bench within the PS organization.3. Operational & Financial ExcellenceAssume full P&L responsibility for the Professional Services department including revenue forecasting margin attainment budgeting and cost control.Drive operational rigor by optimizing key performance indicators KPIs such as team utilization project profitability booking-to-billing ratios and customer satisfaction CSATNPS.Standardize and scale delivery methodologies tools and best practices to ensure consistent high-quality engagements globally.Work closely with the Sales and Solutions Engineering teams during the pre-sales cycle to scope projects write SOWs and ensure engagements are set up for success.4. Service Delivery & Customer SuccessOversee the successful delivery of all client engagements ensuring projects are completed on time on budget and to a high standard of quality.Serve as the executive sponsor for critical projects acting as an escalation point to resolve complex client issues.Collaborate with the Customer Success and Support teams to ensure a seamless post-implementation handover and a unified customer experience.QualificationsRequired15 years of progressive experience in technology data analytics or a related field.10 years of direct people management experience with a proven track record of building scaling and managing high-performing customer-facing teams including managing other managers.8 years in a senior leadership role within a Professional Services consulting or customer success organization preferably in a SaaS or data-focused company.Demonstrable experience owning a P&L and managing the financial and operational metrics of a services business.Deep Domain Expertise Strong hands-on understanding of the modern data ecosystem includingCloud Data Platforms e.g. Snowflake Databricks BigQuery RedshiftBI & Visualization Tools e.g. Tableau Power BI LookerData Strategy Data Governance and Data Management principles.Proven ability to operate at both a strategic and tactical level with a roll-up-the-sleeves mentality.Exceptional executive presence with outstanding communication and presentation skills C-suite.Bachelors degree in Computer Science Business Information Systems or a related field.PreferredExperience in a high-growth venture-backed startup environment.Direct experience working for a Big 4 or similar strategic data-consulting firm.MBA or an advanced degree in a quantitative or technical field.As with all roles Medidata sets ranges based on a number of factors including function level candidate expertise and experience and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is to 21600 to 288000The salary range for positions that will be physically based in the California Bay Area is to 227250 to 303000.The salary range for positions that will be physically based in the Boston Metro Area is to 212250 to 283000.The salary range for positions that will be physically based in Texas or Ohio is to 189750 to 253000.The salary range for positions that will be physically based in all other locations within the United States is 193500 to 258000.Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents and many of Medidatas non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits including medical dental life and disability insurance 401k matching flexible paid time off and 10 paid holidays per year.Equal Employment OpportunityIn order to provide equal employment and advancement opportunities to all individuals employment decisions at Medidata are based on merit qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race color religion gender sex including pregnancy childbirth or medical or common conditions related to pregnancy or childbirth sexual orientation gender identity gender expression marital status familial status national origin ancestry age disability veteran status military service application for military service genetic information receipt of free medical care or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.Applications will be accepted on an ongoing basis until the position is filled.LI-HybridLI-LG1