VP of Production and Supply Chain (ONSITE)

About GlobalMed
We’re not just building software—we’re changing how the world experiences healthcare. GlobalMed is a pioneer in virtual care, delivering innovative telehealth solutions to people everywhere—from bustling cities to the most remote communities.

Our team is a mix of engineers, designers, clinicians, and big thinkers who are passionate about making care more accessible. We move fast, think big, and yes, we wear Hawaiian shirts on Fridays.

At GlobalMed, your work helps drive real impact. If you’re curious, mission-driven, and love solving meaningful problems and building for global scale, you’ll fit right in.

Summary 
The VP of Production & Supply Chain will directly oversee production and supply chain operations including procurement, receiving, inventory, production, shipping and supply chain management.

Duties & Responsibilities

• Own both strategic and tactical decisions for accurate and timely order fulfillment activities
• Lead and align multiple teams to ensure the accurate purchasing, receiving, inventory of 3^rd party components; quality assembly of multiple configurations of final products; RMA workflow; efficient shipping to international and domestic destinations
• Lead new product fulfillment by coordinating demand planning, cross-functional alignment, inventory readiness, and supplier execution
• Partner with the sales teams to prioritize production schedules and communicate lead times and fulfillment timelines; recommend resource investments to close gaps
• Lead cross functional problem-solving activities regarding configuration control, end of life components, and design complexity that challenge efficient fulfillment 
• Participate in new and legacy product management planning to advocate for best practice manufacturability practices
• Monitor vendor performance to secure accurate components, rectify non-conformances, manage timely deliveries, and communicate overall performance; provide direction to Quality and Supply Chain teams
• Partner with Finance on achieving inventory strategies, scrap goals, and variance management
• Support the RMA process through executive oversight, daily fulfillment coordination, and proactive warranty inventory planning; partner with Client Support to collaborate on varying client RMA requirements
• Drive efficiencies through process improvement and automation
• Manage production equipment and facilities in accordance with environmental and safety regulations
• Participate in annual planning and audit activities; set and communicate strategic objectives to cross functional leaders and employees
• Create and monitor KPIs that measure the health of the division
• Responsible for interviewing, hiring and training employees across the business; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.

Qualifications

• 10+ years’ experience as a VP/Director of Production and Supply Chain
• Bachelor’s degree in manufacturing, supply chain, engineering or equivalent
• Experience with ERP systems; preferably NetSuite
• Experience manufacturing in a regulated environment (ISO 13485)
• Proficient in Microsoft Office Suite
• Ability to pass security clearance.

GlobalMed is an Equal Opportunity Employer.