Business Strategy, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer/Client Research, Exceeded Sales Goal, Financial Operations, Leadership, Leading Edge Technology, Market Trend Analysis, Marketing, Negotiation Skills, Onboarding, Operational Strategy, Pricing, Process Improvement, Product Marketing, Profit & Loss, Revenue Growth, Sales, Sales Management, Sales Promotions, Team Lead/Manager, Trend Analysis
Kody is redefining the payments landscape, providing businesses with cutting edge payment solutions that drive profitability. Having successfully developed in the UK and APAC, we are seeking an experienced and driven VP of Commercial to lead and build a high performance commercial team in the US to ensure we keep achieving and exceeding the ambitious revenue targets. This role is for an experienced candidate who has successfully signed clients of USD200mn+ per year in transaction volume and has deep expertise in the global payments industry.
This is a senior leadership role requiring a blend of strategic vision, operational execution, and team leadership. You will work closely with internal stakeholders across product, marketing, and operations to ensure the commercial function is optimised for growth.
What You'll Be Doing:
- Build, lead, and motivate a commercial team, ensuring all members are aligned with business goals.
- Develop and execute commercial strategies that align with company objectives and market opportunities.
- Negotiate complex, high-value deals with merchants and partners, ensuring optimal pricing.
- Work closely with Customer Operations to ensure seamless onboarding and ongoing account management for all merchants, optimising customer experience and reducing churn.
- Identify market trends and new revenue opportunities, influencing Kody's vision and business strategy.
- Represent the voice of the customer, providing insights to the product and technology teams to drive continuous improvement.
- Establish and maintain strong relationships with internal and external stakeholders, including referral partners and key industry players.
- Oversee marketing collaborations to ensure compelling sales and promotional materials are aligned with commercial goals.
- Work cross-functionally with finance and operations to ensure scalable and efficient sales processes.