Communication Skills, Credit Analysis, Customer Satisfaction, Employee Retention, Equal Employment Opportunity (EEO), Forecasting, Genetics, Government Regulations, Industry Standards, Loans, Loss Mitigation, Mortgage, Needs Assessment, People Management, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Regulations, Research Skills, Retail, Retail Operations, Risk, Risk Analysis, Risk Management, Staff Training, State Laws and Regulations, Time Management, Training/Teaching, Underwriting, Writing Skills