VP, Head of Sales - Mortgage

About Us

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Capital Bank Home Loans (CBHL), a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite home buying or refinancing for our customers. Many top ranked mortgage lenders have joined Capital Bank Home Loans and we are looking to grow the business further by bringing in branches or independent originators.

Position Purpose

The VP, Head of Sales, reporting to the Head of CBHL, has day-to-day responsibility for the sales direction of the Capital Bank Home Loans (CBHL) division. This individual will work to increase the division's footprint in the marketplace by partnering with other senior leaders to devise strategic sales strategies and executing them accordingly. They will work hand-in-hand with the Head of CBHL and the divisions operational leadership to ensure delivery of a seamless customer experience. This person serves as part of the leadership team of CBHL.

Position Responsibilities

• Partners with the Head of CBHL to create and implement sales strategies that result in increased market-share for the Bank.
• Overall responsibility for managing the day-to-day sales activities of the division.
• A key component of this role will be Partnering with the VP, Head of Growth and Strategy to recruit and grow the company's footprint. Hiring Branch managers and individual loan officers in our markets.
• Coaches, manages and motivates a high-performance sales team.
• Provides sales training for all Mortgage Originators in compliance with CBHL policies and procedures.
• Effectively motivates all Branch Managers and sales managers to meet individual production goals and division production goals.
• Works with the secondary marketing manager ensuring products and pricing are competitive.
• Directly manages branch managers to include career development, performance management and recognition.
• Partners with Human Resources and the Head of CBHL to create and implement effective incentive compensation plans.
• Works with internal partners to ensure all risk and compliance initiatives are executed properly.
• Represent CBHL in the market in a positive manner and network to create additional loan opportunities for the division.
• Ensures division profitability and margin targets are attained

Minimum Education & Experience

• Previous and successful experience with running a mortgage sales Branch ($500MM+ in annual production) or a regional mortgage division.
• Ability and experience in setting and executing long-term strategic sales/growth plans.
• Previous experience with change management initiatives and the ability to execute accordingly.
• Understands product, pricing and mortgage compliance rules and regulations.
• Ability to coach, mentor, develop and lead a team of mortgage sales professionals.

Technical Knowledge and Skills

• Microsoft office software suite (Word, Excel, PowerPoint, etc.).
• Experience using Encompass or similar mortgage software/workflow experience.
• Excellent verbal and written communication skills.
• Advanced understanding of the mortgage file flow process.
• Formal sales management training.
• Understanding and knowledge of loan documentation and basic underwriting guidelines.
• Knowledge of mortgage lending procedures and regulations.

Other

• Ability to travel as needed.

Compensation

• Base Salary Range: This role is eligible for an annual base salary. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
• Additional Compensation: This role will participate in a lucrative incentive plan with payout based on your ability to meet assigned goals.

Working Arrangements

• Open to candidates within traveling distance of our office locations in Maryland (MD), District of Columbia (DC), Virginia (VA).

Why Join Us?

• Join a growing company with a culture that fosters an entrepreneurial spirit
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
• Company Contributions to your 401k - Regardless of your contribution
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Supporting Businesses. Helping People. Strengthening Communities.

Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.