VP, Client Engagement

PerkinElmer US LLC

Montgomery, AL

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JOB DETAILS

SALARY

$200,000–$250,000 Per Year

SKILLS

Biology, Biotech and Pharmaceutical, Business Administration, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Training, Data Visualization Tools, Driver's License, Ecosystems, Environmental Sciences, Facebook, Federal Bureau of Investigation (FBI), Gene Therapy, Industry/Trade Analysis, Internet Security, Leadership, LinkedIn, Manufacturing, Meet Sales Quota, Military, Mobile Devices, Negotiation Skills, Performance Metrics, Presentation/Verbal Skills, Pricing, Professional Services, Project Start-Up, Project/Program Management, Relationship Management, Research & Development (R&D), Revenue Growth, Sales, Sales Management, Salesforce.com, Service Delivery, Social Media, Solution Sales, Strategic Accounts, Willing to Travel

LOCATION

Montgomery, AL

POSTED

30+ days ago

VP, Client Engagement at PerkinElmer

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We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a 'perkinelmer.com' email address.

What is Recruitment Fraud? Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an "interview" with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process. How to identify Recruitment Fraud? Please note that PerkinElmer DOES NOT: Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as perkinelmerjobs.com, however, these are not legitimate emails. Present job offers without an employment application, an interview and a discussion with the hiring manager. Request payments or any type of personal data, such as credit card information, from prospective candidates for employment. Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer. Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview. What to do if you are approached? Do not send any money or provide any personal information. Please contact the FBI's Internet Crimes Complaint Center at this link to report the internet scam: https://www.ic3.gov/Home/ComplaintChoice. The FBI's IC3 aggregates criminal events and conducts analyses to prosecute these crimes. Close

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Responsibilities

Location Raleigh, North Carolina US Job ID REQ-057374

This is a full-time salaried position with Project Farma, a PerkinElmer company. The successful candidate will reside in a Project Farma market location and be willing to travel domestically, to meet client project requests.

Market locations include but are not limited to: Boston, Philadelphia, DMV, Northern New Jersey, Chicago, Indianapolis, Columbus, St Louis, Kansas City, Raleigh-Durham, Houston, Dallas, Boulder, Portland, San Fransisco, San Diego, and Los Angeles.

The Vice President of Client Engagement (VP,CE) isa senior executive responsible forthe strategic growth,relationship management, andoperational excellence of 2-3globally significant accounts.This role is pivotal in ensuring the firm is positioned as a trusted advisor and supplier across client organizations.The VP, CE drives revenue growth, fosters deep client relationships, and ensures the successful delivery of services through executive-level engagement and cross-functional collaboration. The VP, CE brings deep credibility, extensive networks, and influence within the accounts they serve. They will work closely with regional leaders, Principal Consultants, and delivery teams to build trust, align services withclient needs, andsurface new opportunities.This rolewillbeexpected tobe 20-40% billable on active projects within accounts tomaintain visibility, support project launches,andguide executive-level touchpoints.

Key Responsibilities:

StrategicAccountLeadership

Develop andexecute multi-year strategic account plansaligned withclientbusiness objectives and industry trends.
ConductquarterlySWOTanalysesandcompetitivebenchmarkingtorefineaccountstrategies.
Establish andmaintainexecutive sponsorship alignment betweenclientandcompany leadership.

ClientEngagement&Governance

Facilitate executive steeringcommittees andgovernance forumstoensurealignment and transparency.
Implement structured feedback loops(e.g.,NetPromoter Score, Voice oftheCustomer) to continuously improve service delivery.
Lead crisismanagement andissueresolution withafocus onpreserving long-term relationships.

RevenueGrowth&Pipeline Conversion

Setand achieve annual revenue targets foreachaccount, withclear KPls forupsellandcross-sell initiatives.
Identifyandpursuewhitespace opportunities throughproactiveneeds assessments and solution co-creation.
Leadstrategic pursuits,includingRFPresponses, solutiondesign,andexecutive presentations.

Collaboration&IntelligenceSharing

Chair regularaccount teammeetings toalignongoals, shareinsights, andcoordinate execution.
Ensureknowledge transfer andbestpracticesaredocumented anddisseminated across teams.
Champion theuseofCRM/PSA toolstomaintain dataintegrity andvisibility intoaccount health.

InternalGovernance&ProgramParticipation

Activelycontribute tocompany-wide strategicinitiatives,includingserviceinnovation and market expansion.
Lead orparticipate ininternaltaskforces focused onclientexperience, oroperational excellence.
Mentorhigh-potentialtalent andcontributetosuccession planning efforts.

Experience Required:

Education: Bachelor's Degree inLife Science, Engineering, orrelated discipline (OR a combinationofequivalent experience inCQVengineering, cGMPfacility start-up,project management and/or comparable military experience).
Industry Expertise: 20+ yearsinlifesciences,biotech, ortechnical consulting withastrong understanding of regulatoryenvironments,R&D, manufacturing,and commercialization.
ClientLeadership:Proven trackrecordofmanaging$10M+accounts withcomplex stakeholder ecosystems.
Strategic Thinking: Ability tosynthesize markettrends,clientneeds,andinternalcapabilities into actionable strategies.
CommercialAcumen:Deepexperienceinconsultative selling,contractnegotiation,and value-based pricing.
OperationalExcellence:Familiaritywithdeliverymodels,projectgovernance, and performance metrics in a professional services context.
Technology Proficiency: Experience with CRM/PSA platforms, data visualization tools, and collaboration platforms. Preferred experience with Salesforce and/or Kantata.
Communication: Exceptional communication, negotiation, and executive presentation skills.
Travel: Willingness to travel up to 50-75% or as required.

Other Required:

Advanced degree (MBA, MS, or PhD) in engineering, life sciences, or business.
Prior consulting or project delivery experience within life sciences environments.
Established professional network within pharmaceutical, biotech, or cell and gene therapy organizations.
Experience with value-based or solution selling methodologies.
Active participation in industry organizations such as ISPE, PDA, or RAPS.

Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.

The annual compensation range for this full-time position is $200,000 - 250,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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VP, Client Engagement

PerkinElmer US LLC

Montgomery, AL

About the Company

PerkinElmer US LLC