People Drive Our Success
Are you enthusiastic highly motivated and have a strong work ethic If yes come join our team At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members drive and optimism. Together we can make a difference in the financial future of our communities.
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GENERAL SUMMARY
Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.
DIRECT REPORTS
The incumbent supervises the entire staff within the branch.
ESSENTIAL FUNCTIONS
Management of and total accountability for a branch office in meeting administrative Compliance operational sales and service and profitability objectives of the bank.
Make regular business development calls to solicit new business loans deposits or improve services to clients.
Oversee andor trainguide staff to provide clients with appropriate Bank products and services.
Insure that staff members provide continuous quality service to clients.
Represent the bank in the community through involvement in various civic and charitable activities.
Assure compliance with the banks policies and procedures.
Maintain non-discriminatory practices in business.
Perform miscellaneous duties as assigned.
Sales & Service Responsibilities
Set annual personal performance plangoals and weekly sales plangoals for the branch staff.
Assess sales results of the branch.
Work with marketing dept. to develop sales programs andor campaigns.
Hold weekly salesservice meetings for briefings and debriefings.
Motivate staff to solicit sales and give commendable service.
Supervise training of staff on product knowledge sales and service techniques.
Provide clients with appropriate bank products and services to meet the clients needs.
Buildenhance business relationship with clients.
Lending Responsibilities
Make business development calls to solicit loans.
Maintain promote enhance business relationship with clients.
Administration Responsibilities
Set annual budget and business goal for the branch.
Monitor monthly income and control expense of the branch.
Ensure a satisfactory branch overall audit.
Monitor performance of the staff that are under the managers direct supervision.
Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staffs when needed.
Address and resolve human resource issues when needed.
Understand personnel policies and procedures and treat staffs fairly.
Operations Responsibilities
Overseemonitor performance of operations staff to ensure all policiesprocedures are compliant with bank guidelines
Ensure a satisfactory branch audit is met.
Authorities
Have designated authority to approve loans overdrafts checks withdrawals fee reversals and other items.
Sign official checks and other documents.
Provide signature guaranty.
Have authority to directly resolve errors and clients complaints.
Hire and fire staff with the concurrence of senior management and HumanResources department personnel.
QUALIFICATIONS
Education
College degree in business or finance preferred.
Experience
At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred. Good knowledge of commercial lending products.
Thorough knowledge of federalstate and IRS regulations.
SkillsAbility
Leadership qualities ability to plan organize motivate supervise and delegate.
Ability to create a team environment.
Accountable ability to make decisions and assume responsibility for those decisions.
Strong sales and sales management ability. Ability to exercise sound judgment.
Excellent interpersonal and verbalwritten communication skills. Interpersonal skills necessary to conduct business development calls. Bilingual Mandarin or Cantonese preferred.
OTHER DETAILS
80K - 110K year
Pay determined based on job-related knowledge skills experience and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes coverage for medical insurance dental insurance vision insurance life insurance long-term disability insurance and flexible spending accounts FSAs health saving account HSA with company contributions voluntary coverages and 401k. Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights please review our PrivacyPolicy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates regardless of race color ethnicity ancestry citizenship gender national origin religion age sex including pregnancy and related medical conditions childbirth and breastfeeding reproductive health decision-making sexual orientation gender identity and expression genetic information or characteristics disability or medical condition military status or status as a protected veteran or any other status protected by applicable law.
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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Mickey Hsu FVP Employee Relations Manager at 626 582-7370 or mickey.hsucathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.