VP & AEM Product Owner

Vice President, AEM Product Owner

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, AEM Product Owner to join our digital marketing team. This position is located in Washington D.C.

Key Responsibilities:

• Own the product vision, roadmap, and backlog for the Adobe Experience Manager platform in alignment with business and digital strategy.
• Translate business, marketing, content, and technical needs into clear user stories, acceptance criteria, and prioritized delivery plans.
• Partner with stakeholders across marketing, UX, content, engineering, architecture, and compliance to define platform capabilities and enhancements.
• Prioritize features, defects, and technical debt based on business value, customer impact, risk, and platform health.
• Lead backlog refinement, sprint planning, and release readiness activities with Engineering delivery teams.
• Serve as the primary decision-maker for AEM-related requirements, scope tradeoffs, and feature acceptance.
• Drive optimization of content authoring, publishing workflows, templates, components, and digital asset management processes.
• Ensure the platform supports scalable, consistent, and compliant digital experiences across web properties and channels.
• Monitor product performance, user feedback, adoption metrics, and operational issues to inform continuous improvement.
• Coordinate with developers and solution architects on integrations involving Adobe tools, APIs, personalization, analytics, and downstream systems.
• Support governance for platform standards, taxonomy, content structure, permissions, and lifecycle management.
• Communicate roadmap updates, delivery status, risks, and dependencies to leadership and cross-functional partners.
• Champion end-user and author experience improvements that increase efficiency, usability, and business outcomes; train and coach authors/publishers on platform best practices.
• Oversee UAT and validate delivered functionality meets business objectives and quality expectations.
• Lead platform modernization and expand AEM capabilities in support of efficiency and quality user experience.

Required Skills & Experience: 

• Bachelor’s degree in business, marketing, information systems, computer science, or related field, or the equivalent combination of education and experience.
• Significant experience in product ownership, product management, or digital platform leadership roles.
• Strong experience with Adobe Experience Manager (AEM), including content authoring, publishing workflows, templates, components, and digital asset management.
• Demonstrated experience translating business, marketing, content, and technical requirements into user stories, acceptance criteria, and prioritized backlogs.
• Proven experience working in Agile delivery environments, including backlog refinement, sprint planning, release planning, and user acceptance testing.
• Strong understanding of digital marketing platforms, web content management, and enterprise digital experience delivery.
• Experience partnering with cross-functional stakeholders, including marketing, UX, content, engineering, architecture, and compliance teams.
• Experience with AEM-related integrations, APIs, analytics, personalization capabilities, and connected enterprise systems.
• Strong analytical, problem-solving, and decision-making skills, with the ability to balance business value, platform health, risk, and user experience.
• Excellent verbal and written communication skills, with the ability to communicate effectively with leadership and cross-functional partners.
• Experience supporting platform governance, standards, taxonomy, permissions, and lifecycle management preferred.
• Experience driving platform enhancements, modernization initiatives, and continuous improvement preferred.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.