Voice Network Engineer

RESOURCESOFT, INC.

Reading, PA

JOB DETAILS
SKILLS
BGP, Biotech and Pharmaceutical, Change Management, Cisco Network Hardware, Cisco Network Systems, Cisco Switches, Cisco Unified Communications Manager (CUCM), Cloud Computing, Communication Skills, Consulting, Cross-Functional, EIGRP (Enhanced IGRP), Employee Relations, Establish Priorities, Failover, Government, Healthcare, Hybrid Cloud, ITIL (IT Infrastructure Library), Insurance, Leading Edge Technology, Local Area Network (LAN), Mentoring, Microsoft Product Family, Network Architecture/Engineering, Network Routing, Network Switching, Policy Implementation, Presentation/Verbal Skills, Professional Services, QoS (Quality of Service), SIP (Session Initiation Protocol), Systems Reliability, Telephony, Testing, Traffic Shaping, Trend Analysis, VLAN (Virtual Local Area Network), Voice Applications, WebEx, Wide Area Network (WAN), Writing Skills
LOCATION
Reading, PA
POSTED
3 days ago
Job Requirements
  • 5+ years of experience in enterprise network engineering focusing on Cisco routing, switching, and voice.
  • Proficiency in Cisco Unified Communications Manager (CUCM) including dial plans, device pools, and upgrades.
  • Experience with Cisco CUBE and SIP trunking for codec negotiation, dial peers, and carrier interconnection.
  • Experience with Webex Cloud collaboration, hybrid deployment models, and Microsoft Teams integrations.
  • Experience in configuring Quality of Service (QoS) policies, E911 compliance, and disaster recovery testing.
  • Experience with Cisco conference room hardware, video endpoints, and ITIL-based change management.
  • Excellent verbal and written communication skills for cross-functional collaboration and stakeholder reporting.
Job Responsibilities
  • Manage Cisco routing and switching infrastructure including VLANs, BGP, EIGRP, and access layer configurations.
  • Administer the enterprise Cisco Unified Communications Manager (CUCM) environment and associated voice infrastructure.
  • Support Webex Cloud collaboration services, dial plan management, and automated user provisioning workflows.
  • Architect and maintain Cisco CUBE configurations and SIP trunking for seamless enterprise-wide connectivity.
  • Implement QoS policies and traffic shaping to prioritize voice and video data across the WAN/LAN.
  • Configure and troubleshoot Cisco conference room technology including video endpoints, cameras, and peripherals.
  • Design disaster recovery failover plans and execute technical testing to ensure voice system reliability.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

About the Company

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RESOURCESOFT, INC.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance. 

Mission: Our mantra is “Innovation in Technology”. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft’s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace. 

Inspiring People for Greater Performance

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1999
WEBSITE
http://resourcesoft.com/